Outlook asks for re-entry of password continuously.

R

Robert Emery

When using office, the system asks for re-entry of the e-mail password
continuously. This happens despite the fact that the proper password is
recorded and retained in the e-mail account file which processes a test
message correctly.

How do I avoid having this very annoying message continuously. Even after
entering the password and asking the system to retain the password via the
check box in the dialog box, the message continues to reappear.
 
M

Milly Staples [MVP - Outlook]

Save password setting not retained in Outlook or Outlook Express:
http://support.microsoft.com/kb/290684/en-us


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Robert Emery asked:

| When using office, the system asks for re-entry of the e-mail password
| continuously. This happens despite the fact that the proper password
| is recorded and retained in the e-mail account file which processes a
| test message correctly.
|
| How do I avoid having this very annoying message continuously. Even
| after entering the password and asking the system to retain the
| password via the check box in the dialog box, the message continues
| to reappear.
 
V

Vistahp

I also tried the instructions at the support document and after doing the
following:

"Click Apply, and then click Yes when you receive a prompt to continue."

I received this error message:

"Registry Editor could not set security in the key currently selected, or
some of its subkeys."

Please advise.

--
Vista Home Premium
Office XP (2002) Standard

-----------------------

Sitkk said:
Hello,

Having the same problem. I tried the support entry given, but it did not
work. It states that it works for 2003. It doesn't seem to work with Outlook
2007. Any other fixes?

Milly Staples said:
Save password setting not retained in Outlook or Outlook Express:
http://support.microsoft.com/kb/290684/en-us


--Â
Milly Staples [MVP - Outlook]
Click to expand...
Click to expand...
 
G

garfield-n-odie [MVP]

You cannot save your Outlook 2002 password in Vista, because the
registry key where Outlook 2002 tries to store the password does not
exist in Vista. Either upgrade to Outlook 2003 or later, or live with
having to enter your password every time.
 
K

krieger.mark

You cannot save yourOutlook2002passwordinVista, because the
registry key whereOutlook2002 tries to store thepassworddoesnot
exist inVista. Either upgrade toOutlook2003 or later, or live with
having to enter yourpasswordevery time.
Click to expand...

I'd love to upgrade. Can you send me a free copy?
I think it is ridicoulos to ask people to upgrade their e-mail program
just because it can't remember its passwords under the new operating
system any more. An operating system from the same vendor than the e-
mail program. An OS that most people having it now paid money for to
upgrade to. A problem, which the Vista advisor did NOT flag. It even
let an Outlook 2000 install pass. And that has even more issues. And
it's not like Microsoft couldn't know. It's their programs after all
that don't work together.
As far as I see it, Microsoft can choose to spend a little time making
a quick fix for this problem or really really create even more bad
publicity by forcing users to buy expensive upgrades to remember
passwords. Nothing else. If people would want to upgrade for other
reasons, they would have done so already. We are just talking about
saving passwords. How hard can it be to open the source-code, change
the storage of the passwords and re-compile?

Mark
 
M

Milly Staples [MVP - Outlook]

Office/Outlook 2000/XP are out of mainstream support and only security updates will be supplied under extended support. Get over it.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, [email protected] asked:

| On Feb 11, 1:44 pm, "garfield-n-odie [MVP]"
|| You cannot save yourOutlook2002passwordinVista, because the
|| registry key whereOutlook2002 tries to store thepassworddoesnot
|| exist inVista. Either upgrade toOutlook2003 or later, or live with
|| having to enter yourpasswordevery time.
|
| I'd love to upgrade. Can you send me a free copy?
| I think it is ridicoulos to ask people to upgrade their e-mail program
| just because it can't remember its passwords under the new operating
| system any more. An operating system from the same vendor than the e-
| mail program. An OS that most people having it now paid money for to
| upgrade to. A problem, which the Vista advisor did NOT flag. It even
| let an Outlook 2000 install pass. And that has even more issues. And
| it's not like Microsoft couldn't know. It's their programs after all
| that don't work together.
| As far as I see it, Microsoft can choose to spend a little time making
| a quick fix for this problem or really really create even more bad
| publicity by forcing users to buy expensive upgrades to remember
| passwords. Nothing else. If people would want to upgrade for other
| reasons, they would have done so already. We are just talking about
| saving passwords. How hard can it be to open the source-code, change
| the storage of the passwords and re-compile?
|
| Mark
 
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