T
TomH
About 2 minutes after starting Outlook 2000 running on
Windows 2000, it closes automatically. I see nothing in
the Event Viewer log files and I don't see any malicious
processes running in Task Manager when it happens. I've
scanned for viruses with the latest data file and found no
viruses. I've also ran in Safe Mode and the same problem
still occurs. The only error in the log files is a
sproradic userenv error Windows cannot determine the user
or computer name. Return value (1722). All other apps
seem to be fine. It doesn't seem tied to Outlook timed
events, such as Send/Receive (set to 10 minutes).
- Any other log files I could look at?
- Any other suggestions about diagnosing the problem?
- Is it possible I could unintstall MS Office and
reinstall to fix it?
- Could it be a corrupt pst file? If so, how can I fix it?
- Could spyware/adware cause this type of problem?
Any suggestions would be VERY helpful - it's the rancho
grande's computer.
Thanks,
Tom
Windows 2000, it closes automatically. I see nothing in
the Event Viewer log files and I don't see any malicious
processes running in Task Manager when it happens. I've
scanned for viruses with the latest data file and found no
viruses. I've also ran in Safe Mode and the same problem
still occurs. The only error in the log files is a
sproradic userenv error Windows cannot determine the user
or computer name. Return value (1722). All other apps
seem to be fine. It doesn't seem tied to Outlook timed
events, such as Send/Receive (set to 10 minutes).
- Any other log files I could look at?
- Any other suggestions about diagnosing the problem?
- Is it possible I could unintstall MS Office and
reinstall to fix it?
- Could it be a corrupt pst file? If so, how can I fix it?
- Could spyware/adware cause this type of problem?
Any suggestions would be VERY helpful - it's the rancho
grande's computer.
Thanks,
Tom