outlook backup command still missing

P

peter lunzer

after downloading the tool - installing - message reads installation successful
Still no backup command on File menu
 
B

Bill R MVP

Is the add-in enabled?
Check in tools | Options | Other Tab ... Advanced Options button | Com
Add-ins.
If it isn't enabled then enable it. If it doesn't exist you might need to
reinstall it.
 
B

Brian Tillman

peter lunzer said:
after downloading the tool - installing - message reads installation
successful Still no backup command on File menu
Click to expand...

Did you stop and restart Outlook after installing it? Does it appear when
you click Tools>Options>Other>Advanced Options>?COM Add-Ins?
 
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