outlook blocking receiving or sending of emails - ISP address OK

B

Benjamin

outlook is blocking my computer from receiving or sending emails. I have
checked with the service supplier and they assure me that everything is
correct. How can I remove the blocking? I have office 2007 installed.
 
V

VanguardLH

in
outlook is blocking my computer from receiving or sending emails. I have
checked with the service supplier and they assure me that everything is
correct. How can I remove the blocking? I have office 2007 installed.
Click to expand...

Outlook can't block anything. It ALWAYS receives the e-mail in full and
THEN it decides what to do with it, but then it already RECEIVED the
e-mail. Describe the actual behavior of Outlook, like any error
message, if e-mails are getting moved into a folder other than Inbox, if
they disappear right after they have been *received* or after you read
them, etc. Since what you claim doesn't happen, something else is
happening.

If you have any security, anti-spam, anti-malware, anti-virus,
anti-spyware, or other protection software, you might want to start
investigating if they can or are inteferring with e-mail traffic on your
host.
 
B

Benjamin

Messages read. Receiving reported error(0x80042108)Outlook is unable to
connect to your outgoing (SMTP) e-mail server.

I contacted my ISP and we went through all settings, all okay.

The message appeared after my pc had downloaded an auto upgrade from vista.
 
B

Benjamin

I am getting a message that says error (0x80042109) and also (0x80042108)
outlook is unable to connect with your outgoing (SMTP) e-mail server, also
unable to connect to your incoming (POP3) email server.

Checked with my ISP went through system, all checks out ok.

The fault appeared after an auto download of Vista.
 
V

VanguardLH

in
Messages read. Receiving reported error(0x80042108)Outlook is unable to
connect to your outgoing (SMTP) e-mail server.

I contacted my ISP and we went through all settings, all okay.

The message appeared after my pc had downloaded an auto upgrade from vista.
Click to expand...

In a DOS shell, telnet to the SMTP mail host:

telnet <smtphostname> <portnumber>

<smtphostname> is whatever is the SMTP mail host name that you
configured in the e-mail account in Outlook. The <portnumber> is also
whatever you specified in that e-mail account in Outlook. It might be
25, 597, 465, or something else. Check if you have either SSL or SPA
enabled in the e-mail account defined in Outlook as it must match what
the SMTP mail host expects on the port on which it is listening for your
connect request.

It isn't important what you do inside the mail session with their SMTP
mail host, only that you can actually start a mail session. After
successfully connecting to their SMTP mail host using telnet, you should
see a welcome line (if SSL was not used). If you see the welcome line,
you've started a mail session and proved that you can reach their mail
host and that it will establish a connection and start a mail session
with you.
 
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