Outlook caledndar 2007

[Jknip]

I have a user who goes into thier outlook calender and it highlit
todays date, she clicks new and the date showing is three days past

IE> supposed to show todays date and start time 800am, It shows monda
May 31 at 800am.

I checked her options the time zone is correct, the time zone patch ha
been installed and adjusted for daylight savings time, her work days ar
set for Monday-friday her outlook calendar optins are the same as mine
she is a domain admin (don think that matters)

she is runing outlook 2007 (12.0.6423.1000) SP2 MSO (12.0.6425.1000)

Any suggestions or ideas?

thanks
Jkni

 

[Roady [MVP]]

Is a mobile device connected which syncs with Outlook?

Can you reproduce this in Outlook Safe Mode?
Start-> Run; outlook.exe /safe
(note the space in the command)

 

[Jknip]

;150036']Is a mobile device connected which syncs with Outlook?

Yes user does have a blackberry, whcih we run a BES server.. didnt hav
her try in safe mode, ill have her do that and update.

 

[Jknip]

had the user try it in safe mode still happens.

 

[Roady [MVP]]

Is the mobile device disconnected from Outlook at the time of trying?
When you reset your view, does it still happen then?
View-> Current View-> Customize Current View...-> button Reset Current View

 

[Jknip]

;150046']Is the mobile device disconnected from Outlook at the time o
trying?
When you reset your view, does it still happen then?
View-> Current View-> Customize Current View...-> button Reset Curren
View

had her reset eh view still is happening, she said she canno
disconnect her blackberry from the BES...ugh..

She is the oly one having this issue, we checked 5 other blackberr
users and non are having this.
we also deleted her mail profile and re-added it still same issue. Als
ran MS office updates, still happening..
we also had her loginto another pc happening thier too.
Her web mail is ok though...

Possible office bug??

thanks
jkni

 

[Diane Poremsky]

;150046']Is the mobile device disconnected from Outlook at the time of
trying?

If she is using BES, it shouldn't be connected to outlook at all. It's
OTA sync. Connection to the desktop is only needed to sync files, music
etc and can be done without desktop manager.



Diane Poremsky [MVP - Outlook]
'Outlook Tips' (http://www.outlook-tips.net/) | 'Outlook & Exchange
Solutions Center' (http://www.slipstick.com/)

'Outlook Tips by email'
(mailto:[email protected])
'EMO - a weekly newsletter about Outlook and Exchange'
(mailto:[email protected])

 

[Diane Poremsky]

'Roady [MVP wrote:
;150046']Is the mobile device disconnected from Outlook at the time o
trying?
When you reset your view, does it still happen then?
View-> Current View-> Customize Current View...-> button Reset Curren
View

had her reset eh view still is happening, she disconnected he
blackberry and its still happening.

She is the oly one having this issue, we checked 5 other blackberr
users and non are having this.
we also deleted her mail profile and re-added it still same issue. Als
ran MS office updates, still happening..
we also had her loginto another pc happening thier too.
Her web mail is ok though...

i am having her remove office and reinstal it.

Possible office bug??

thanks
jknip> >

Is it always 3 days behind? Or always 5/31 (its probably her firs
date in the monthly calendar so that makes sense).

If she uses another view, does this happen

Diane Poremsky [MVP - Outlook]
'Outlook Tips' (http://www.outlook-tips.net/) | 'Outlook & Exchang
Solutions Center' (http://www.slipstick.com/)

'Outlook Tips by email
(mailto:[email protected])
'EMO - a weekly newsletter about Outlook and Exchange
(mailto:[email protected]

 

[Jknip]

its always three days behind...no matter how we try it, i jsut tried
it with my outlook and now i am seeing the same issue and we can
duplicate this with 5 other people.

UPDATE:11:43 am EST
We had her install fresh new outlook profile.

we belive we have found a bug

reson,
Outlook 2007
we click on month view and todays date is highlited we click new it
defaults to todays date
we click on week and day same thing defualts to today.

We then go back and clik on month and it shows may 31
we then go back and click on week and hit new... BAM it shows May
31...
we then try day, and hit new and that too goes back to may 31....