Outlook Clients Get WRONG Exchange URL

[Fred Colclough]

I have an interesting one here:

Brand new Exchange Svr 2007, fresh install.
Set up all external & internal URLs for autodiscovery, webservices, etc. accurately. DNS is set up.

All Outlook 2007 clients (both IN the domain and OUT of the domain) get the following FQDN for the Exchange Server:

Exchangesvr.spacefoundation.internal

This URL is the INTERNAL only FQDN, NOT the external URLs set in the config& in DNS, which are:

Exchange.spacefoundation.org

The domain Outlook clients all work fine, since they're inside & have visibility to this internal FQDN.

But the OUTSIDE Outlook 2007 clients, obviously have NO visibility to the "..internal" name Exchange Server provided during autodiscovery.

I can't even CHANGE it using manual settings in Outlook 2007!!!

The ONLY way I've gotten it to work, is by placing a HOSTS file entry routing the .internal URL to the public IP. What a work-around, huh?!

I'd sure like to fix the root problem here.

Anyone know why Exchange is giving out it's internal computer name to Outlook clients?? (Incidentally, mobile devices, such as Blackberries, iPhones, all work fine!)

Thanks!

-Fred.

--
-------------------------------
Frederick H. Colclough
Dir., Information Technology
Space Foundation
http://www.spacefoundation.org
-------------------------------

 

[Milly Staples [MVP - Outlook]]

Try reposting to an Exchange group for an answer.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Fred Colclough asked:

| I have an interesting one here:
|
| Brand new Exchange Svr 2007, fresh install.
| Set up all external & internal URLs for autodiscovery, webservices,
| etc. accurately. DNS is set up.
|
| All Outlook 2007 clients (both IN the domain and OUT of the domain)
| get the following FQDN for the Exchange Server:
|
| Exchangesvr.spacefoundation.internal
|
| This URL is the INTERNAL only FQDN, NOT the external URLs set in the
| config& in DNS, which are:
|
| Exchange.spacefoundation.org
|
| The domain Outlook clients all work fine, since they're inside & have
| visibility to this internal FQDN.
|
| But the OUTSIDE Outlook 2007 clients, obviously have NO visibility to
| the "..internal" name Exchange Server provided during autodiscovery.
|
| I can't even CHANGE it using manual settings in Outlook 2007!!!
|
| The ONLY way I've gotten it to work, is by placing a HOSTS file entry
| routing the .internal URL to the public IP. What a work-around,
| huh?!
|
| I'd sure like to fix the root problem here.
|
| Anyone know why Exchange is giving out it's internal computer name to
| Outlook clients?? (Incidentally, mobile devices, such as
| Blackberries, iPhones, all work fine!)
|
| Thanks!
|
| -Fred.