Outlook Connector Problem

[Adrian]

When I installed the latest Messenger, it gave me the option of installing
something called 'Outlook Connector', which I accepted.
I now see my msn email address listed in the folders view, but when I click
on it, I get an error saying 'The set of folders could not be opened'.
I already had MSN set up to work with outlook (can't remember how or when),
but installing connector seems to have disabled that (I can still see the
folders, but they no longer update).
So, in summary, installing connector has broken my ability to read my msn
mail.

Has anyone else experienced this and found a solution?

 

[RockerRon]

You need to configure outlook to signin to your msn account in order to
access your folders from outllook. you can find all the instructions here;
http://office.microsoft.com/en-us/outlook/HA102218231033.aspx#2 I have
installed the connector and have full access to 3 different MSN email
accounts. This is in place of the POP3 access that you had previously used
with outlook.
On a side note, the junk email folder does not synch properly. When you
empty the Junk Email folder from outlook, the messeges stay on the MSN email
server. YOu need to log into the MSN account from a web browser and empty the
folder from there.
This used to work correctly from Outlook, but recent upgrades have siable
this. I hope they fix it someday.
Ron

 

[Adrian]

Thank you for the reply Ron

I was previously accessing MSN from within outlook through some other
non-POP3 means that MS was supplying. I can't tell you more because that
setup was apparently removed by the connector installer, and replaced with
this new method.

Unfortunately though - it doesn't work. I have verified all the settings
that the installer presumably migrated from the previous setup. The email,
password, etc are all correct, but I still get this error message.

The error details give me ID: 10056, source: OfficeErrorMessages, Version:
11.0 -also 'Currently there are no Office Assistance articles available for
this error message.'

(I am using outlook 2003)

-Adrian

 

[Brian Tillman [MVP - Outlook]]

When I installed the latest Messenger, it gave me the option of installing
something called 'Outlook Connector', which I accepted.
I now see my msn email address listed in the folders view, but when I click
on it, I get an error saying 'The set of folders could not be opened'.
I already had MSN set up to work with outlook (can't remember how or when),
but installing connector seems to have disabled that (I can still see the
folders, but they no longer update).
So, in summary, installing connector has broken my ability to read my msn
mail.

Has anyone else experienced this and found a solution?

Um, uninstall the connector?

 

[Adrian]

Um, uninstall the connector?

Yes - thank you. But the bigger issue is that installing connector
apparently 'migrated' my previous msn settings. Does anyone have a link to
the old method of getting msn to work with outlook, so I can get it working
again?

 

[RogerC]

Hi Brian,

I have a similar problem.

I have 29 folders in Hotmail + the usual suspects; Inbox, Junk email etc.

I have just installed Connector. In Outlook 2003 I get my full list of
folders in the LHS Navigation Panel. But in only 3 of the 29 can I read the
contents. The rest are blank.

If I click on a folder that has content and then Properties/Folder Size I
get a Total size 'in so many' KB. If I click on a folder where no images show
and do the same, I get 0KB.

When in Outlook I 'see' an incoming Hotmail email and it is filtered into
the correct Hotmail folder. But, if it is filtered into a blank folder only
that email shows - the rest of the folders' content is still invisible to me
in Outlook. If into a folder where I can see the contents, it is fine. All
the messages are visible.

If I go back into Hotmail I can read all previous messages as normal.

Regards,

XP SP3
All updates

 

[Brian Tillman [MVP - Outlook]]

Yes - thank you. But the bigger issue is that installing connector
apparently 'migrated' my previous msn settings. Does anyone have a link to
the old method of getting msn to work with outlook, so I can get it working
again?

On one of my PCs I was using an HTTP account for my Live mailbox. I installed
the connector, but didn't want to us it at the time. I deleted the account,
uninstalled the cponnector, and re-added the HTTP account. It worked again as
it had before installing the connector.

 

[Brian Tillman [MVP - Outlook]]

I have just installed Connector. In Outlook 2003 I get my full list of
folders in the LHS Navigation Panel. But in only 3 of the 29 can I read the
contents. The rest are blank.

On one of my PCs I had to delete the account and re-add it before the folders
would show their contents. Do that through the Connector's menus, not in
Tools>E-mail Accounts.

 

[RogerC]

Thank you, Brian. It worked.

RogerC

On one of my PCs I had to delete the account and re-add it before the folders
would show their contents. Do that through the Connector's menus, not in
Tools>E-mail Accounts.