Outlook crash

[Walt G]

I am running Office 2003. When I click on a Mailto link in the Outlook
reading panel that is supposed to bring up Word acting as email editor, my
computer (XP SP2) crashes. When I click on such a link within a web page,
nothing happens. Any ideas?

 

[Milly Staples [MVP - Outlook]]

What is the error message? Have you run Detect and Repair? How about
scanpst.exe?

When you click in a web page, is Outlook open?


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Walt G asked:

| I am running Office 2003. When I click on a Mailto link in the Outlook
| reading panel that is supposed to bring up Word acting as email
| editor, my computer (XP SP2) crashes. When I click on such a link
| within a web page, nothing happens. Any ideas?