Outlook crashes / problem user32.dll

[Marco de Witte]

When trying to change some settings (like changing the timetable of the
calendar from 30 to 15 minutes) in Outlook 2007, the program restarts. The
message is:

Faulting application outlook.exe, version 12.0.6316.5000, stamp 4833a470,
faulting module user32.dll, version 5.1.2600.5512, stamp 48038e04, debug? 0,
fault address 0x00052dee.

I have reinstalled Office several times, but nothing changes. Does anyone
know how to solve this problem?

Thanks, Marco.

 

[K. Orland]

Did you get the information from the Application Event Viewer? What's the
eventID number and source?

 

[Marco de Witte]

Hello Kathleen,

The eventID number is: 1000
The Source is: Microsoft Office 12

Marco.

 

[K. Orland]

Did you upgrade from Office 2003 to Office 2007 or did you uninstall 2003 and
do a clean install for 2007?