Outlook Does Not Connect to Outgoing Mail Server

[Ed Puscher]

I am using Outlook XP with a modem and an ISP. It
RECEIVES e-mail OK. But when it attempts to SEND e-mail,
it generates the error: "Task 'ad - Sending and
Receiving' reported an error (0x80042109). Outlook is
unable to connect to your outgoing (SMTP) e-mail server.
If you continue to receive this message, contact your
ISP." The Outgoing Server port is set to the default
(25), and SSL is turned off. The Outgoing Mail Server
name is set to the words provided by my ISP. My ISP says
that it is my Outlook setup, not his mail server. Help.

 

[Milly Staples [MVP - Outlook]]

If you use the Test Account Settings, what error message do you get?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to the
Swen virus, all e-mails sent to my actual account will be deleted w/out
reading.

After searching google.groups.com and finding no answer
Ed Puscher <[email protected]> asked:

| I am using Outlook XP with a modem and an ISP. It
| RECEIVES e-mail OK. But when it attempts to SEND e-mail,
| it generates the error: "Task 'ad - Sending and
| Receiving' reported an error (0x80042109). Outlook is
| unable to connect to your outgoing (SMTP) e-mail server.
| If you continue to receive this message, contact your
| ISP." The Outgoing Server port is set to the default
| (25), and SSL is turned off. The Outgoing Mail Server
| name is set to the words provided by my ISP. My ISP says
| that it is my Outlook setup, not his mail server. Help.

 

[Ed Puscher]

Milly,

I get two messages:
(1) Send Test e-mail message: The specified server was
found, but there was no response from the server. Please
verify that the port and SSL information is correct. To
access these settings, close this dialog, then click More
Settings and click on the advanced tab.
(2) Find Outgoing Mail Server (SMTP): Unable to connect
to the outgoing mail server (SMTP). Please verify the
server name in the outgoing server field. If that
information is correct, close this dialog, click More
Settings, and verify the port and SSL information on the
advanced tab.

The server name in the outgoing server field is as
specified by my ISP. I do NOT know how to verify that the
port setting is correct. It is set to the default (25).
The SSL box is NOT checked.

Thanks for your help.
Ed

 

[Milly Staples [MVP - Outlook]]

Does your server require authentication? Try setting this option on the
server tab of your account settings to use your incoming server credentials
and see if this helps.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to the
Swen virus, all e-mails sent to my actual account will be deleted w/out
reading.

After searching google.groups.com and finding no answer
Ed Puscher <[email protected]> asked:

| Milly,
|
| I get two messages:
| (1) Send Test e-mail message: The specified server was
| found, but there was no response from the server. Please
| verify that the port and SSL information is correct. To
| access these settings, close this dialog, then click More
| Settings and click on the advanced tab.
| (2) Find Outgoing Mail Server (SMTP): Unable to connect
| to the outgoing mail server (SMTP). Please verify the
| server name in the outgoing server field. If that
| information is correct, close this dialog, click More
| Settings, and verify the port and SSL information on the
| advanced tab.
|
| The server name in the outgoing server field is as
| specified by my ISP. I do NOT know how to verify that the
| port setting is correct. It is set to the default (25).
| The SSL box is NOT checked.
|
| Thanks for your help.
| Ed
|| -----Original Message-----
|| If you use the Test Account Settings, what error message do you get?
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the Swen virus, all e-mails sent to my actual account will be
|| deleted w/out reading.
||
|| After searching google.groups.com and finding no answer
|| Ed Puscher <[email protected]> asked:
||
||| I am using Outlook XP with a modem and an ISP. It
||| RECEIVES e-mail OK. But when it attempts to SEND e- mail,
||| it generates the error: "Task 'ad - Sending and
||| Receiving' reported an error (0x80042109). Outlook is
||| unable to connect to your outgoing (SMTP) e-mail server.
||| If you continue to receive this message, contact your
||| ISP." The Outgoing Server port is set to the default
||| (25), and SSL is turned off. The Outgoing Mail Server
||| name is set to the words provided by my ISP. My ISP says
||| that it is my Outlook setup, not his mail server. Help.
||
||
|| .

 

[Guest]

Milly,

I tried all of the setting combinations I can think of,
including server authentication. None of the settings
worked. Can you tell me how to check my computer to see
which port is actually being used as the outgoing server
port? My Outlook setting says port 25, but I don't know
how to check my computer to make sure that it really is.

Ed

-----Original Message-----
Does your server require authentication? Try setting this option on the
server tab of your account settings to use your incoming server credentials
and see if this helps.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to the
Swen virus, all e-mails sent to my actual account will be deleted w/out
reading.

After searching google.groups.com and finding no answer
Ed Puscher <[email protected]> asked:

| Milly,
|
| I get two messages:
| (1) Send Test e-mail message: The specified server was
| found, but there was no response from the server. Please
| verify that the port and SSL information is correct. To
| access these settings, close this dialog, then click More
| Settings and click on the advanced tab.
| (2) Find Outgoing Mail Server (SMTP): Unable to connect
| to the outgoing mail server (SMTP). Please verify the
| server name in the outgoing server field. If that
| information is correct, close this dialog, click More
| Settings, and verify the port and SSL information on the
| advanced tab.
|
| The server name in the outgoing server field is as
| specified by my ISP. I do NOT know how to verify that the
| port setting is correct. It is set to the default (25).
| The SSL box is NOT checked.
|
| Thanks for your help.
| Ed
|| -----Original Message-----
|| If you use the Test Account Settings, what error message do you get?
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the Swen virus, all e-mails sent to my actual account will be
|| deleted w/out reading.
||
|| After searching google.groups.com and finding no answer
|| Ed Puscher <[email protected]> asked:
||
||| I am using Outlook XP with a modem and an ISP. It
||| RECEIVES e-mail OK. But when it attempts to SEND e- mail,
||| it generates the error: "Task 'ad - Sending and
||| Receiving' reported an error (0x80042109). Outlook is
||| unable to connect to your outgoing (SMTP) e-mail server.
||| If you continue to receive this message, contact your
||| ISP." The Outgoing Server port is set to the default
||| (25), and SSL is turned off. The Outgoing Mail Server
||| name is set to the words provided by my ISP. My ISP says
||| that it is my Outlook setup, not his mail server. Help.
||
||
|| .


.

 

[Milly Staples [MVP - Outlook]]

Incoming Port is 110 and outgoing is 25.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to the
Swen virus, all e-mails sent to my actual account will be deleted w/out
reading.

After searching google.groups.com and finding no answer
(e-mail address removed) <[email protected]>
asked:

| Milly,
|
| I tried all of the setting combinations I can think of,
| including server authentication. None of the settings
| worked. Can you tell me how to check my computer to see
| which port is actually being used as the outgoing server
| port? My Outlook setting says port 25, but I don't know
| how to check my computer to make sure that it really is.
|
| Ed
|
|| -----Original Message-----
|| Does your server require authentication? Try setting this option on
|| the server tab of your account settings to use your incoming server
|| credentials and see if this helps.
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the Swen virus, all e-mails sent to my actual account will be
|| deleted w/out reading.
||
|| After searching google.groups.com and finding no answer
|| Ed Puscher <[email protected]> asked:
||
||| Milly,
|||
||| I get two messages:
||| (1) Send Test e-mail message: The specified server was
||| found, but there was no response from the server. Please
||| verify that the port and SSL information is correct. To
||| access these settings, close this dialog, then click More
||| Settings and click on the advanced tab.
||| (2) Find Outgoing Mail Server (SMTP): Unable to connect
||| to the outgoing mail server (SMTP). Please verify the
||| server name in the outgoing server field. If that
||| information is correct, close this dialog, click More
||| Settings, and verify the port and SSL information on the
||| advanced tab.
|||
||| The server name in the outgoing server field is as
||| specified by my ISP. I do NOT know how to verify that the
||| port setting is correct. It is set to the default (25).
||| The SSL box is NOT checked.
|||
||| Thanks for your help.
||| Ed
|||| -----Original Message-----
|||| If you use the Test Account Settings, what error message do you
|||| get?
||||
|||| --
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. Due to
|||| the Swen virus, all e-mails sent to my actual account will be
|||| deleted w/out reading.
||||
|||| After searching google.groups.com and finding no answer
|||| Ed Puscher <[email protected]> asked:
||||
||||| I am using Outlook XP with a modem and an ISP. It
||||| RECEIVES e-mail OK. But when it attempts to SEND e- mail,
||||| it generates the error: "Task 'ad - Sending and
||||| Receiving' reported an error (0x80042109). Outlook is
||||| unable to connect to your outgoing (SMTP) e-mail server.
||||| If you continue to receive this message, contact your
||||| ISP." The Outgoing Server port is set to the default
||||| (25), and SSL is turned off. The Outgoing Mail Server
||||| name is set to the words provided by my ISP. My ISP says
||||| that it is my Outlook setup, not his mail server. Help.
||||
||||
|||| .
||
||
|| .

 

[Guest]

Milly,

Thanks for your effort. Any ideas on what I should try
next?

Ed

-----Original Message-----
Incoming Port is 110 and outgoing is 25.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to the
Swen virus, all e-mails sent to my actual account will be deleted w/out
reading.

After searching google.groups.com and finding no answer
(e-mail address removed)

asked:

| Milly,
|
| I tried all of the setting combinations I can think of,
| including server authentication. None of the settings
| worked. Can you tell me how to check my computer to see
| which port is actually being used as the outgoing server
| port? My Outlook setting says port 25, but I don't know
| how to check my computer to make sure that it really is.
|
| Ed
|
|| -----Original Message-----
|| Does your server require authentication? Try setting this option on
|| the server tab of your account settings to use your incoming server
|| credentials and see if this helps.
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the Swen virus, all e-mails sent to my actual account will be
|| deleted w/out reading.
||
|| After searching google.groups.com and finding no answer
|| Ed Puscher <[email protected]> asked:
||
||| Milly,
|||
||| I get two messages:
||| (1) Send Test e-mail message: The specified server was
||| found, but there was no response from the server. Please
||| verify that the port and SSL information is correct. To
||| access these settings, close this dialog, then click More
||| Settings and click on the advanced tab.
||| (2) Find Outgoing Mail Server (SMTP): Unable to connect
||| to the outgoing mail server (SMTP). Please verify the
||| server name in the outgoing server field. If that
||| information is correct, close this dialog, click More
||| Settings, and verify the port and SSL information on the
||| advanced tab.
|||
||| The server name in the outgoing server field is as
||| specified by my ISP. I do NOT know how to verify that the
||| port setting is correct. It is set to the default (25).
||| The SSL box is NOT checked.
|||
||| Thanks for your help.
||| Ed
|||| -----Original Message-----
|||| If you use the Test Account Settings, what error message do you
|||| get?
||||
|||| --
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. Due to
|||| the Swen virus, all e-mails sent to my actual account will be
|||| deleted w/out reading.
||||
|||| After searching google.groups.com and finding no answer
|||| Ed Puscher <[email protected]> asked:
||||
||||| I am using Outlook XP with a modem and an ISP. It
||||| RECEIVES e-mail OK. But when it attempts to SEND e- mail,
||||| it generates the error: "Task 'ad - Sending and
||||| Receiving' reported an error (0x80042109). Outlook is
||||| unable to connect to your outgoing (SMTP) e-mail server.
||||| If you continue to receive this message, contact your
||||| ISP." The Outgoing Server port is set to the default
||||| (25), and SSL is turned off. The Outgoing Mail Server
||||| name is set to the words provided by my ISP. My ISP says
||||| that it is my Outlook setup, not his mail server. Help.
||||
||||
|||| .
||
||
|| .


.

 

[Guest]

Milly,

I have been troubleshooting for some time. In addition to
my normal ISP (which I use almost all the time), I also
have AOL installed on my PC. While troubleshooting, I
closed my original ISP modem connection and started AOL,
then opened Outlook XP. This used the same modem, but a
different ISP. I did NOT make any changes to my Outlook
setup, including I did NOT change the Outlook "Internet E-
mail settings" to AOL. Outlook continued to be setup for
my original ISP. The problem went away. I was able to
send and receive e-mail with Outlook. As soon as I closed
AOL and started my ISP again, the problem returned. I
can't find anything wrong with the setup for the modem.
Any advice?

Ed

-----Original Message-----
Milly,

Thanks for your effort. Any ideas on what I should try
next?

Ed

-----Original Message-----
Incoming Port is 110 and outgoing is 25.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to the
Swen virus, all e-mails sent to my actual account will be deleted w/out
reading.

After searching google.groups.com and finding no answer
(e-mail address removed)

asked:

| Milly,
|
| I tried all of the setting combinations I can think of,
| including server authentication. None of the settings
| worked. Can you tell me how to check my computer to see
| which port is actually being used as the outgoing server
| port? My Outlook setting says port 25, but I don't know
| how to check my computer to make sure that it really is.
|
| Ed
|
|| -----Original Message-----
|| Does your server require authentication? Try

setting
this option on

|| the server tab of your account settings to use your incoming server
|| credentials and see if this helps.
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the Swen virus, all e-mails sent to my actual

account
will be

|| deleted w/out reading.
||
|| After searching google.groups.com and finding no answer
|| Ed Puscher <[email protected]> asked:
||
||| Milly,
|||
||| I get two messages:
||| (1) Send Test e-mail message: The specified server was
||| found, but there was no response from the server. Please
||| verify that the port and SSL information is

correct.
To

||| access these settings, close this dialog, then

click
More

||| Settings and click on the advanced tab.
||| (2) Find Outgoing Mail Server (SMTP): Unable to connect
||| to the outgoing mail server (SMTP). Please verify the
||| server name in the outgoing server field. If that
||| information is correct, close this dialog, click More
||| Settings, and verify the port and SSL information

on
the

||| advanced tab.
|||
||| The server name in the outgoing server field is as
||| specified by my ISP. I do NOT know how to verify that the
||| port setting is correct. It is set to the default (25).
||| The SSL box is NOT checked.
|||
||| Thanks for your help.
||| Ed
|||| -----Original Message-----
|||| If you use the Test Account Settings, what error message do you
|||| get?
||||
|||| --
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. Due to
|||| the Swen virus, all e-mails sent to my actual account will be
|||| deleted w/out reading.
||||
|||| After searching google.groups.com and finding no answer
|||| Ed Puscher <[email protected]> asked:
||||
||||| I am using Outlook XP with a modem and an ISP. It
||||| RECEIVES e-mail OK. But when it attempts to SEND

e-

mail,
||||| it generates the error: "Task 'ad - Sending and
||||| Receiving' reported an error (0x80042109).

Outlook
is

||||| unable to connect to your outgoing (SMTP) e-mail server.
||||| If you continue to receive this message, contact your
||||| ISP." The Outgoing Server port is set to the default
||||| (25), and SSL is turned off. The Outgoing Mail Server
||||| name is set to the words provided by my ISP. My ISP says
||||| that it is my Outlook setup, not his mail server. Help.
||||
||||
|||| .
||
||
|| .


.

.

 

[Ed Puscher]

I believe I have found the solution to this problem. My
ISP is blocking port 25 send ops from my computer to my
SMTP mail server, which is on another company's computer.
My ISP said that they were NOT causing the problem.
However, after I talked to them, the problem went away.

-----Original Message-----
Milly,

I have been troubleshooting for some time. In addition to
my normal ISP (which I use almost all the time), I also
have AOL installed on my PC. While troubleshooting, I
closed my original ISP modem connection and started AOL,
then opened Outlook XP. This used the same modem, but a
different ISP. I did NOT make any changes to my Outlook
setup, including I did NOT change the Outlook "Internet E-
mail settings" to AOL. Outlook continued to be setup for
my original ISP. The problem went away. I was able to
send and receive e-mail with Outlook. As soon as I closed
AOL and started my ISP again, the problem returned. I
can't find anything wrong with the setup for the modem.
Any advice?

Ed

-----Original Message-----
Milly,

Thanks for your effort. Any ideas on what I should try
next?

Ed

-----Original Message-----
Incoming Port is 110 and outgoing is 25.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to the
Swen virus, all e-mails sent to my actual account will be deleted w/out
reading.

After searching google.groups.com and finding no answer
(e-mail address removed)

asked:

| Milly,
|
| I tried all of the setting combinations I can think of,
| including server authentication. None of the settings
| worked. Can you tell me how to check my computer to see
| which port is actually being used as the outgoing server
| port? My Outlook setting says port 25, but I don't know
| how to check my computer to make sure that it really is.
|
| Ed
|
|| -----Original Message-----
|| Does your server require authentication? Try

setting
this option on

|| the server tab of your account settings to use your incoming server
|| credentials and see if this helps.
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the

discussion
intact. Due to

|| the Swen virus, all e-mails sent to my actual

account
will be

|| deleted w/out reading.
||
|| After searching google.groups.com and finding no answer
|| Ed Puscher <[email protected]> asked:
||
||| Milly,
|||
||| I get two messages:
||| (1) Send Test e-mail message: The specified server was
||| found, but there was no response from the server. Please
||| verify that the port and SSL information is

correct.
To

||| access these settings, close this dialog, then

click
More

||| Settings and click on the advanced tab.
||| (2) Find Outgoing Mail Server (SMTP): Unable to connect
||| to the outgoing mail server (SMTP). Please verify the
||| server name in the outgoing server field. If that
||| information is correct, close this dialog, click More
||| Settings, and verify the port and SSL information

on
the

||| advanced tab.
|||
||| The server name in the outgoing server field is as
||| specified by my ISP. I do NOT know how to verify that the
||| port setting is correct. It is set to the default (25).
||| The SSL box is NOT checked.
|||
||| Thanks for your help.
||| Ed
|||| -----Original Message-----
|||| If you use the Test Account Settings, what error message do you
|||| get?
||||
|||| --
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. Due to
|||| the Swen virus, all e-mails sent to my actual account will be
|||| deleted w/out reading.
||||
|||| After searching google.groups.com and finding no answer
|||| Ed Puscher <[email protected]> asked:
||||
||||| I am using Outlook XP with a modem and an ISP. It
||||| RECEIVES e-mail OK. But when it attempts to SEND

e-

mail,
||||| it generates the error: "Task 'ad - Sending and
||||| Receiving' reported an error (0x80042109).

Outlook
is

||||| unable to connect to your outgoing (SMTP) e-mail server.
||||| If you continue to receive this message, contact your
||||| ISP." The Outgoing Server port is set to the default
||||| (25), and SSL is turned off. The Outgoing Mail Server
||||| name is set to the words provided by my ISP. My ISP says
||||| that it is my Outlook setup, not his mail

server.
Help.

||||
||||
|||| .
||
||
|| .


.

.

.