Outlook does not refresh imap inbox when message is deleted on ser

[Bertrand Jameson]

I have Outlook set up to use imap on two computers as well as my Palm. The
problem is that messages deleted from the server will not dissappear in
Outlook as long as Outlook is running. If if restart Outlook the imap inbox
is updated correctly. I thougt Microsoft had solved this problem between
Outlook 2000 and 2003, but obviously not. Is there a solution?

 

[Milly Staples [MVP - Outlook]]

You will need to manually purge the items using Edit->Purge. (I think it is
on the Edit menu - I despise IMAP so I don't have a current setup to check.)

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Bertrand Jameson asked:

| I have Outlook set up to use imap on two computers as well as my
| Palm. The problem is that messages deleted from the server will not
| dissappear in Outlook as long as Outlook is running. If if restart
| Outlook the imap inbox is updated correctly. I thougt Microsoft had
| solved this problem between Outlook 2000 and 2003, but obviously not.
| Is there a solution?

 

[Bertrand Jameson]

I'm sorry but I think you misunderstood the problem. Messages deleted from
the server (via my Palm or via webmail) will not disappear in Outlook after
Send/Receive as long as it is running. The only way to really sync with the
server is to shut down Outlook and then restart.

It looks like a quite serious bug to me, for those that use imap.

 

[Milly Staples [MVP - Outlook]]

It is how IMAP works - not a bug.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to the
(insert latest virus name here) virus, all mail sent to my personal account
will be deleted without reading.
message | I'm sorry but I think you misunderstood the problem. Messages deleted from
| the server (via my Palm or via webmail) will not disappear in Outlook
after
| Send/Receive as long as it is running. The only way to really sync with
the
| server is to shut down Outlook and then restart.
|
| It looks like a quite serious bug to me, for those that use imap.
|
| "Milly Staples [MVP - Outlook]" wrote:
| > You will need to manually purge the items using Edit->Purge. (I think
it is
| > on the Edit menu - I despise IMAP so I don't have a current setup to
check.)
|

 

[Bertrand Jameson]

If Outlook gets out of sync with the server, that is surely not a feature of
the imap protocol. It it either a bug in Outlook and/or the mail server.

After playing around, posting messages from Outlook, from the webmail
interface, deleting messages from both clients, the result is that Outlook
has no clue what messages are still available on the server. Unless I restart
Outlook, and wham-bam it is back in sync.

 

[Bret Miller]

Outlook 2003 is worse than that. We regularly have entire
folders lose their contents in Outlook when the messages
are clearly still on the server and visible in Outlook 2002
, Outlook Express 6, and othter IMAP clients. The
synchronization of folder contents between Outlook and the
server is serious broken in 2003. And this is surprising
considering how well 2002 and Outlook Express 6 both work.

 

[Guest]

And, you can see the following discussion too for more
people who are frustrated with Microsoft's apparently lack
of concern for the very poor IMAP implementation in Outlook
2003.

http://forum.altair7.org/bb2/viewtopic.php?p=45957

 

[Bertrand Jameson]

One would have to assume the imap bugs to be a conscious decision, so that
customers would buy the Exchange Server application.