Outlook Drafts Not Saved - Disapear into thin air

E

Ed

I have a user with Outlook at home and over the weekend he tried to
save a message in the Drafts folder and had the message "Outlook has
saved a copy of this message in your Drafts Folder" and the user
clicked Yes to save.

Of course the message wasn't saved and the user is mad. This user has
a cable modem and VPN's to the office connecting to an exchange server
2003. He is using Outlook XP (2002). I'm thinking the VPN
disconnected.

Any ideas?

I did find this article but user doesn't want to use Word to type
Outlook messages.

http://support.microsoft.com/default.aspx?scid=kb;en-us;247813
 
B

Brian Tillman

Ed said:
I have a user with Outlook at home and over the weekend he tried to
save a message in the Drafts folder and had the message "Outlook has
saved a copy of this message in your Drafts Folder" and the user
clicked Yes to save.

Of course the message wasn't saved and the user is mad.
Click to expand...

What View has the person selected for the Drafts folder?
 

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