Outlook error: unable to start processing services

Discussion in 'Mac Office Outlook' started by YveD, May 5, 2009.

  1. YveD

    YveD Guest

    Can anyone help with an Outlook access issue, please? This is sequence of
    events:

    - in Feb, I reconfigured 2-year-old Dell PC with Windows XP and restored
    saved documents, etc;

    - realized too late that daughter had taken Office XP 2002 CD to Spain
    (where she works) for second family laptop;

    - so downloaded two-month free trial version of Office 2007 from Microsoft
    site to own PC;

    - mainly used Outlook 2007 over next two months, but had Outlook Express on
    PC as back up;

    - as the Office trail ended last week, I saved Outlook email folders on hard
    drive and CD before uninstalling Office 2007;

    - then installed MS Office 2002 using own original disks returned from Spain;

    - Word & Excel look fine but keep getting error message when trying to use
    Outlook 2002:
    either 'Unable to start processing services. Could not open item. Try again.'
    or
    'Cannot start MS Outlook. Unable to display the selected folder or item.
    Could not open item. Try again.'

    In short term, can use Outlook Express on this PC (but it doesn't include
    recent messages or full contact list that was in Outlook 2007).

    For info, still have back up of Outlook 2002 .pst mail folders saved on CD
    in February just before PC was reconfigured.
     
    YveD, May 5, 2009
    #1
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  2. YEs
     
    Tory McFerson, May 5, 2009
    #2
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  3. YveD

    YveD Guest

    In reply to "YEs": glad to hear there's a solution...

    Hope a helpful person will be able to provide summary on how to fix the
    Outlook access issue, ie:
    'Unable to start processing services. Could not open item. Try again.'
    and
    'Cannot start MS Outlook. Unable to display the selected folder or item.
    Could not open item. Try again.'

    Thanks.
     
    YveD, May 6, 2009
    #3
  4. YveD

    YveD Guest

    For info, issue has been resolved thanks to instructions* from DL on a later
    thread entitled 'Cannot open Outlook 2002 (after uninstalling Outlook 2007)'.

    * suggestion was:
    Copy your pst on the cd [ie, back up of 2002-format mail folders] to
    Documents folder, in explorer properties of that file, untick read only
    attribute.
    Using Mail applet in the Control Panel, create a new Profile (set as
    default) add that 'old' data file, create the accounts and test.
     
    YveD, May 23, 2009
    #4
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