Outlook errors

B

btr94

I am getting two Outlook errors. They both occur either when Outlook is
opening or closing. These are the event logs from Event Viewer
[system]:

Application popup: OUTLOOK.EXE - Application Error : The instruction at
"0x7c910e03" referenced memory at "0x00000000". The memory could not be
"written".

AND

Application popup: OUTLOOK.EXE - Application Error : The instruction at
"0x7c911e58" referenced memory at "0x00000000". The memory could not be
"read".

I am not sure why these errors are occurring.

Any help would be appreciated.

Thanks,
btr94
 
K

K. Orland

Run ScanPST.exe on your PST if you're using one. You can also close Outlook
and rename the following files: outcmd.dat & outlook.srs. As for the info you
posted, what are the eventID's and sources of those events?
 
S

Shawn

I get the same error. Please help me. It drives me crazy. Identical
problem, only one difference. I only get the error message when I CLOSE
outlook.
--
Thanks!


K. Orland said:
Run ScanPST.exe on your PST if you're using one. You can also close Outlook
and rename the following files: outcmd.dat & outlook.srs. As for the info you
posted, what are the eventID's and sources of those events?

--
Kathleen Orland

http://www.howto-outlook.com/



btr94 said:
I am getting two Outlook errors. They both occur either when Outlook is
opening or closing. These are the event logs from Event Viewer
[system]:

Application popup: OUTLOOK.EXE - Application Error : The instruction at
"0x7c910e03" referenced memory at "0x00000000". The memory could not be
"written".

AND

Application popup: OUTLOOK.EXE - Application Error : The instruction at
"0x7c911e58" referenced memory at "0x00000000". The memory could not be
"read".

I am not sure why these errors are occurring.

Any help would be appreciated.

Thanks,
btr94
 
F

freshmilk

I have the same error message but it occurs when I start up my PC. I am using
Windows XP, Professional, Version 2002, Service Pack 2. Appreciate your
advice please.

K. Orland said:
Run ScanPST.exe on your PST if you're using one. You can also close Outlook
and rename the following files: outcmd.dat & outlook.srs. As for the info you
posted, what are the eventID's and sources of those events?

--
Kathleen Orland

http://www.howto-outlook.com/



btr94 said:
I am getting two Outlook errors. They both occur either when Outlook is
opening or closing. These are the event logs from Event Viewer
[system]:

Application popup: OUTLOOK.EXE - Application Error : The instruction at
"0x7c910e03" referenced memory at "0x00000000". The memory could not be
"written".

AND

Application popup: OUTLOOK.EXE - Application Error : The instruction at
"0x7c911e58" referenced memory at "0x00000000". The memory could not be
"read".

I am not sure why these errors are occurring.

Any help would be appreciated.

Thanks,
btr94
 

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