Outlook.exe process hangs on exit in Outlook 2007

[thisisme]

Help! In addition to the slowness experienced by many of my users since an
upgrade from Outlook 2003 to Outlook 2007, theres yet another strange
phenomenon. When exiting the Outlook 2007 issue the outlook.exe process
hangs for at least 2 minutes before exiting from Task Manager. I have tried
disabling all add-ins, removing Windows Search Indexer, and we run Symantecs
Antivirus version 10.1.5.5 which doesn't seem to be the issue. We run
Windows XP SP2/Exchange 2007 and did not have this issue prior to upgrading
to Office 2007. PLEASE HELP!

 

[Milly Staples [MVP - Outlook]]

Some common reasons why Outlook will not shut down completely when you click
either the X or Exit:

1. PDA synchronization software with your PDA in the cradle.
2. WinFax Pro (especially 10.02 in Outlook 2003) - contact their support
for an alleged fix.
3. Franklin-Covey Plan Plus!
4. COM Add-ins.
5. Mail reminder add-ins that keep a stub of Outlook open in the background
to check for new mail and fire reminders.
6. Anti-virus/firewall programs that are set to scan incoming and outgoing
mail.
7. Skype - get the latest version to correct.
8. Infuzer


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, thisisme asked:

| Help! In addition to the slowness experienced by many of my users
| since an upgrade from Outlook 2003 to Outlook 2007, theres yet
| another strange phenomenon. When exiting the Outlook 2007 issue the
| outlook.exe process hangs for at least 2 minutes before exiting from
| Task Manager. I have tried disabling all add-ins, removing Windows
| Search Indexer, and we run Symantecs Antivirus version 10.1.5.5 which
| doesn't seem to be the issue. We run Windows XP SP2/Exchange 2007
| and did not have this issue prior to upgrading to Office 2007.
| PLEASE HELP!

 

[Antonio]

I have the same problem. And I figure out that is the RSS checking
that hangs Outlook. When it does not completes it simply stays forever
in "Processing" state. Even if you cancel the processing the thread
does not ends and when you exit the application the main thread hangs
waiting for the RSS thread.

If you do NOT use RSS in Outlook then it is not the same problem.

I was not able to find a solution for this too. It does not happen
all the time, but when it does I have to manually terminate the
process in Task Manager.

Best Regards,
Antonio Scuri