outlook failing to find emails

[Phil]

Something crashed. I have since reinstalled outlook (office 97) and,
while it works, it no longer can find emails as I type them into "To"
and automatically finish them.

My guess is that there is a file where this data is stored that is
corrupt and, even though I reinstalled the program, this was not
overwritten. (This would be how one can update and not lose one's
existing addresses.)

Is this a good guess as to the source of the problem? What file is
this and can I manually copy over a "clean loaded" version to correct
the problem?

TIA

Phil

 

[Graham Mayor]

The autocomplete list is stored in a file with the same name as your profile
with the extension NK2 in the folder - %appdata%\Microsoft\Outlook
If you have a recent backup of this file you could replace it. Otherwise it
will build a new one as you use Outlook.

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Graham Mayor - Word MVP


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