Outlook fails to properly sort message list by date received


Tom McElroy


We have an installation of MS Outlook 2003 on one of our workstations which
exhibits some pretty strange behavior when sorting the message list in the
Inbox by date received. It simply doesn't do it correctly. Successive clicks
on the column header cause the little grey arrow in the column header to
point up, and then down, signifying an ascending or descending sort, but the
actual message list is not properly sorted in either case.

Interestingly enough, if you manually search for the most recent message,
click on it once so it is selected, and then sort the message list based on
the date received column so that recent messages are on top, the sort works
perfectly; i.e., the message you clicked on will be at the top of the list,
where it belongs, and the second most recent message will be right
underneath it, and so forth. But, if you had started that process by instead
clicking on the second most recent message, and then sorting the list, then
the second most recent message would be at the top of the list (where it
doesn't belong), and the most recent message would be buried somewhere way
down the list, out of order! And if you click on some message from three
weeks ago before you do the sort, then there is no rhyme or reason to the
resulting sort that I can detect. It's just totally wrong, with messages
from recent dates and older dates, alternating at random.

By the way, I know it is possible to sort based on more than one column, by
SHIFT-Clicking on a second column header, and that process could well cause
the messages to sort strangely, but that's not what is happening here. We
are sorting on one column only, and it just isn't working.

Do I have a corrupt PST file on my hands?

Tom McElroy


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