Outlook Favourite Folders

P

Prakash

Everytime I close Outlook, I lose the Favourite Folders. Consequently,
everytime I restart Outlook, I have to drag my preferred folders (normally
Inbox, Sent Messages, Drafts, Outbox) to the Favourite Folders area.
Any reason? Any fix?
 
R

Roady [MVP]

Sounds like you're having Outlook shutdown issues so the configuration
cannot be saved upon shutdown.
Most likely this issue is caused by an add-in that you have installed.
Disable them all and see if it happens still. If not, you can enable them
one-by-one to find the culprit.

For additional troubleshooting steps see;
http://www.howto-outlook.com/faq/outlookdoesntclose.htm
 
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