Outlook Folder Permission Issue

[McRibIsBack]

I need help desperately here.

I am giving permissions to a Group Mailbox through Outlook. Below are the
steps:

-Right Click Mailbox and access "Properties"
-Permissions Tab
-"Add" contact & assign "Owner" permission level
-Click Apply & Ok.

When I do this for associates here in the states it works perfectly fine.
However, when I try to do the same thing for associates who work with our
India group it fails. I've contacted their local tech, my local tech, our
global tech and no one knows why our ASIA group cannot have the same access.

Has anyone encountered this? Are there certain settings in Outlook that
could alleviate this?

Thanks!

 

[Roady [MVP]]

Impossible to tell from the information provided.
It fails in what way? You get an error message?
What is your mail configuration.

 

[McRibIsBack]

It only fails for the offshore associates. They received a "System
Undeliverable" error that states they do have access to send mail from the
specified group mailbox.

When you say "Mail Configuration", what configuration do you mean?

I REALLY appreciate then help.

--
McRib

Impossible to tell from the information provided.
It fails in what way? You get an error message?
What is your mail configuration.



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