Outlook "Follow UP' Grayed Out

[NewsReader2k]

Outlook's "Follow UP" functions under "Actions" are grayed out so I cannot
Flag a message.



If I right-click the message the "Follow UP" option is not available.



If I open an email the 'Flag" icon shows up; but when I click it nothings
happens.



I've tried removing the feature from the tool bar and adding back; but it
still does not work.



Any suggestions would be greatly appreciated.



Thx



NewsReader2k

 

[Roady [MVP]]

Which version of Outlook are you using?
Which mail account type are you using?
Did it ever work for you?
What did you change/were you doing since the last time it worked?

 

[Diane Poremsky [MVP]]

Are you using an IMAP account?

--
Diane Poremsky [MVP - Outlook]



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[NewsReader2k]

I'm using Outlook 2003
I'ts an MSN IMAP account
It used to work for many years
Not really sure when it stopped working, just noticed it a few days ago

The "Detect & Repair" with maintaining my personal settings did not fix the
issue

If I create a new "Mail Profile" with no personal settings or history the
feature works.

Thx for your response