Outlook "freezes" animated images in messages

[JoãoSilva]

Hi!
Daily I use Outlook 2007, and due to some received mails, recently I noticed
that every time someone sends me an e-mail with animated images, included in
the message itself or in the background, Outlook freezes it. I also noticed
that even the non-animated images and the different colors that belongs to
the background simply disappear, and I only see the main background color.
I guess this is a configuration problem since messages sent to several users
using Outlook, the only one that looses the animated images and background
characteristics it’s me.
I kindly thank You for any help.
Best regards,

 

[Roady [MVP]]

Outlook 2007 doesn't support playing animated images in the message body and
also certain methods of using a background is no longer supported.
To see the animation, you can choose to open the message in a browser.
See http://www.msoutlook.info/question/107

 

[Diane Poremsky [MVP]]

It's the configuration, its how outlook 2007 works. It doesn't support
animated images and some backgrounds. You'll need to use View in Browser
(from an open message, other actions button, View in Browser.)

--
Diane Poremsky [MVP - Outlook]



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