J
Jobrook
Outlook 2k3 opens fine and retrieves messages sort of
fine. For my IMAP account it has started only downloading
headers not messages, but selecting and requesting
download gets around that. The major problem is that it
freezes when I open a message in the inbox, any message.
This just started today. I've tried a number of fixes that
haven't worked. Hopefully someone out there has a
workaround.
1. I closed outlook and reopened it. It reopened but I
couldn't open
messages, or at most one message opened. Send and Receive
works.
2. I used the detect and repair option under help. It went
through the full
cycle but didn't cure the problem.
3 I rebooted both hot and cold i.e. reboot without full
shutdown (Cold) and
reboot after full shutdown and sitting for ten minutes(
hot). The cold reboot did nothing and the hot reboot
allowed me to open and respond to one or at
most two messages before a terminal freezeup.
4. I ran an anti virus and spyware check and removed
offensive spyware, but nothing changed in Outlook.
5. I removed the inbox folder from the favorites menu and
then reinserted it. Again, nothing improved.
6. I cursed at Microsoft and at my computer and threatened
to replace
Outlook if it didn't behave better. That didn't improve
things either.
Thanks, Jobrook
fine. For my IMAP account it has started only downloading
headers not messages, but selecting and requesting
download gets around that. The major problem is that it
freezes when I open a message in the inbox, any message.
This just started today. I've tried a number of fixes that
haven't worked. Hopefully someone out there has a
workaround.
1. I closed outlook and reopened it. It reopened but I
couldn't open
messages, or at most one message opened. Send and Receive
works.
2. I used the detect and repair option under help. It went
through the full
cycle but didn't cure the problem.
3 I rebooted both hot and cold i.e. reboot without full
shutdown (Cold) and
reboot after full shutdown and sitting for ten minutes(
hot). The cold reboot did nothing and the hot reboot
allowed me to open and respond to one or at
most two messages before a terminal freezeup.
4. I ran an anti virus and spyware check and removed
offensive spyware, but nothing changed in Outlook.
5. I removed the inbox folder from the favorites menu and
then reinserted it. Again, nothing improved.
6. I cursed at Microsoft and at my computer and threatened
to replace
Outlook if it didn't behave better. That didn't improve
things either.
Thanks, Jobrook