Outlook hangs 5 minutes on startup on clicking on "File"

W

wayne.m.smith

I have a problem with Outlook 2007. I am using Outlook 2007 with
Scalix MAPI client, but I did remove MAPI client and uninstall
reinstall Outlook, but problem did not go away.

When I startup Scalix, it "hangs" for over 5 minutes using a CPU at
100%. I cannot click on the File menu, as it hangs, and then CPU goes
up to 100%, but only for +- 1 minute this time. When it does briefly
flash and disappear at the end of the 1 minute, many "SendTo
Bluetooth" menu items appear, all the way off my screen!

The Tools button is also taking a few seconds to show its menu. The
rest of the menu items seems to be ok.

The fact that I removed and re-installed it means that there must be
some king of registry setting offending?

I also tried removing every possible option from Trust Centre Add-ins.

Does someone know a hack to remove this blue-tooth add-in from my
system?

I even tried removing blue-tooth completely from my system, but it
comes back on boot-up (anyway I do need it so that is not an option),
but it did not remove the problem.

Help ?!
 
W

wmsmith

I cannot click on the File menu, as it hangs, and then CPU goes
up to 100%, but only for +- 1 minute this time.

Here is the stack trace at this time:
ntkrnlpa.exe!KeWaitForMultipleObjects+0xab7
ntkrnlpa.exe!KeWaitForSingleObject+0x492
ntkrnlpa.exe!PsGetCurrentThreadTeb+0x377
hal.dll!KfRaiseIrql+0xd1
hal.dll!KeRaiseIrqlToSynchLevel+0x70
hal.dll!HalEndSystemInterrupt+0x73
hal.dll!HalInitializeProcessor+0xcc1
OUTLOOK.EXE!StdCoCreateInstance+0x36e2c
OUTLOOK.EXE!GetCentralObject+0x15768
OUTLOOK.EXE!GetCentralObject+0x16d6c
OUTLOOK.EXE!GetCentralObject+0x17c71
OUTLOOK.EXE!GetCentralObject+0x17a26
OUTLOOK.EXE!HrCreateOsmSyncShareTask+0x14e7e
OUTLOOK.EXE!HrCreateOsmSyncShareTask+0x14fb1
OUTLOOK.EXE!HrCreateOsmSyncShareTask+0x13731
OUTLOOK.EXE!StdCoCreateInstance+0x36fe7
OUTLOOK.EXE+0x8a3e
OUTLOOK.EXE!HrCreateOsmSyncShareTask+0x90bb
mso.dll!Ordinal4267+0xda
mso.dll!Ordinal3174+0xd8
mso.dll!Ordinal5294+0x7f8
mso.dll!Ordinal865+0x16f
mso.dll!Ordinal1036+0x24f
mso.dll!Ordinal6208+0x317
mso.dll!Ordinal6208+0x180
mso.dll!Ordinal3430+0x23a
mso.dll!Ordinal1668+0x758
mso.dll!Ordinal644+0x20e
mso.dll!Ordinal6426+0x6d3
mso.dll!Ordinal6821+0x25f
USER32.dll!GetMessageW+0x93
USER32.dll!GetWindowLongW+0x115
USER32.dll!PeekMessageW+0x269
USER32.dll!DispatchMessageA+0xf
mso.dll!Ordinal4661+0x27a
OUTLOOK.EXE!OlkGetCodepageUI+0x3c4b2
OUTLOOK.EXE!FIsOutlookBooting+0x52994
OUTLOOK.EXE+0x1d9fb
kernel32.dll!BaseThreadInitThunk+0x12
ntdll.dll!RtlInitializeExceptionChain+0x63
ntdll.dll!RtlInitializeExceptionChain+0x36
 
W

wmsmith

I am going to re-install Vista... routine re-install season is overdue
in any case
 

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