Outlook has encountered an error - Outlook XP

J

Jonathan Smith

When i open a piece of e-mail, and either try to open the attachment, or
right click the attachment, Outlook crashes and restarts. The error says the
fault occured in user32.dll. This problem just started happening.

I have tried the following:

1) Delete and recreate the pst file.
2) Delete and recreate the Outlook profile
3) Ran the Detect and Repair from within Outlook
4) Remove and re-install Outlook

I have also tried removing the outlook.cmd file, but the problem still occurs.
 
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