B
Brian
I have users logging into Outlook XP on a terminal server. We have it
setup to prompt for username, password, and domain. For some strange
reason the users were prompted with some dialog boxes,(of course they
couldn't tell us what dialog boxes). After logging off they lost all
their emails in their inbox. The other folders under their inbox had
the emails yet so it wasn't a problem with using a pst file. I am
thinking the users were prompted with a client or server side rules
prompt but I am not certain. Is there anyway if the user chooses one
of these options that it would wipe out their inbox and not any other
folders. If so, where do I check in Outlook to fix this problem. I
am sorry I can't give more information but I am dealing with very
little to go on.
setup to prompt for username, password, and domain. For some strange
reason the users were prompted with some dialog boxes,(of course they
couldn't tell us what dialog boxes). After logging off they lost all
their emails in their inbox. The other folders under their inbox had
the emails yet so it wasn't a problem with using a pst file. I am
thinking the users were prompted with a client or server side rules
prompt but I am not certain. Is there anyway if the user chooses one
of these options that it would wipe out their inbox and not any other
folders. If so, where do I check in Outlook to fix this problem. I
am sorry I can't give more information but I am dealing with very
little to go on.