You mistake the purpose of this group. While it is hosted on Microsoft
servers, it is not staffed nor monitored by Microsoft. It is a peer-to-peer
support group where people who are so inclined offer their expertise to
assist people who post here asking questions about Microsoft software
problems, Office in particular in this news group.
--
Milly Staples [MVP - Outlook]
ALWAYS post your Outlook version!
Post all replies to the group to keep the discussion intact.
How to ask a question:
http://support.microsoft.com/KB/555375
I do not understand why people spend months in trying to fix computer
problems. Maybe I am a little bit lazy, but I also think that
Microsoft has to help his customers immediately after they have sent a
question. Concerning this case, I am using lookeen a search tool which
is very fast and reliable and which is also very important, a question
is answered after 1-2 days, thanks to the quick support center.
Jason