Outlook junk filter ignores my instructions

B

bobdex

Nomatter how often I try to classify some incoming email as safe etc, it
still goes to the junk box.
How do I stop this from happening?
 
R

Roady [MVP]

Did you perhaps put the address of the sender in the Blocked List as well?

The lack of detail in your post prevents us from giving us a more direct or
precise answer.

Include at least;
-your version of Outlook (Help-> About)
-type of mail account (POP3, IMAP, Exchange, HTTP, Outlook Connector,
Exchange, other...?)
-any errors in their exact wording as they are presented to you.
 
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