Outlook kills my Word

  • Thread starter msnews.microsoft.com
  • Start date
M

msnews.microsoft.com

My Word is killed immediately when I try to write something on a document.
This happen as long as Outlook is running.
Even if I stop Outlook, I have to stop its background running, too. Then I
can use Word.
I reinstalled the whole system Win XP and Office Pro 2003 - and the problem
still exists.
The only thing that is old in the system is the pst-file for Outlook on a
different server. Can this cause the problem?
Do I have to destroy all my old correspondence?
 
R

Roady [MVP]

Sounds like you are suffering from more than one issue here. What exactly is
being logged to the Event Viewer?

Outlook doesn't run as a background process. When it does after closing
Outlook it simply means that another process is locking the Outlook process.
To troubleshoot this see;
http://www.howto-outlook.com/faq/outlookdoesntclose.htm

Also note that storing pst-files on a network share is unsupported practise
by Microsoft although it works in many situations.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1
 
M

msnews.microsoft.com

Thank you for yr advice.
I removed Faxserver as an optional service in Outlook and it seemed to help.
This option had been installed together with Win XP installation.

Roady said:
Sounds like you are suffering from more than one issue here. What exactly
is being logged to the Event Viewer?

Outlook doesn't run as a background process. When it does after closing
Outlook it simply means that another process is locking the Outlook
process. To troubleshoot this see;
http://www.howto-outlook.com/faq/outlookdoesntclose.htm

Also note that storing pst-files on a network share is unsupported
practise by Microsoft although it works in many situations.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
msnews.microsoft.com said:
My Word is killed immediately when I try to write something on a
document.
This happen as long as Outlook is running.
Even if I stop Outlook, I have to stop its background running, too. Then
I can use Word.
I reinstalled the whole system Win XP and Office Pro 2003 - and the
problem still exists.
The only thing that is old in the system is the pst-file for Outlook on a
different server. Can this cause the problem?
Do I have to destroy all my old correspondence?
Click to expand...
Click to expand...
 
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