N
Nancy Strand
This is a shot in the dark. Ever since getting my new
Thinkpad with Windows XP, Outlook has never seemed to work
properly. I've run diagnostics on my machine and nothing
comes up as a problem. I've installed a spyware program
because after talking to IBM tech support, they suggested
I try that. I also talked to another support tech, who
suggested I reinstall Windows completely. I'm not a real
technical person. Won't a re-install wipe out my files?
Most of the time that I use Outlook for my email, it slows
down and eventually locks up. When I restart my computer,
it won't close down without a lot of program errors like
QCTrayWnd and explore.exe and rundll32.exe errors that I
have to hit "end now" when a no response box comes up
after trying to "end" the programs. Do I just have a
lemon? Does anyone have suggestions?
Thinkpad with Windows XP, Outlook has never seemed to work
properly. I've run diagnostics on my machine and nothing
comes up as a problem. I've installed a spyware program
because after talking to IBM tech support, they suggested
I try that. I also talked to another support tech, who
suggested I reinstall Windows completely. I'm not a real
technical person. Won't a re-install wipe out my files?
Most of the time that I use Outlook for my email, it slows
down and eventually locks up. When I restart my computer,
it won't close down without a lot of program errors like
QCTrayWnd and explore.exe and rundll32.exe errors that I
have to hit "end now" when a no response box comes up
after trying to "end" the programs. Do I just have a
lemon? Does anyone have suggestions?