outlook missing item under inbox

D

Dean

Hi there, wondered if anyone can help. I have outlook 2003 installed and am
missing an item in the inbox. I have no filters set and have run the clean
views switch and also ran a search to no avail. The inbox shows that I have 3
items but the counter at the base bar shows reads 4 items.
 
B

Brian Tillman

Dean said:
Hi there, wondered if anyone can help. I have outlook 2003 installed
and am missing an item in the inbox. I have no filters set and have
run the clean views switch and also ran a search to no avail. The
inbox shows that I have 3 items but the counter at the base bar shows
reads 4 items.
Click to expand...

The counter in the status bar shows the total number of items in the folder.
The count in the Folders list shows the number of unread items. Thus, your
Inbox contains four items, three of which are unread. Make sure your View
is set to "Messages", not "Unread Messages".
 
D

Dean

Hi Brian,
This issue is still a problem, I have checked the views as advised but this
is not the problem.
This is a strange one
 
B

Brian Tillman

Dean said:
This issue is still a problem, I have checked the views as advised
but this is not the problem.
This is a strange one
Click to expand...

Yup. I'm stumped. Sorry.
 
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