outlook not recognizing word as the e-mail editor?

[Mindy Jo]

Outlook is not recognizing word as the e-mail editor, even after setting it
to in outlook. What am I not doing? thanks, bjo

 

[Chuck Davis]

-----Original Message-----
Outlook is not recognizing word as the e-mail editor, even after setting it
to in outlook. What am I not doing? thanks, bjo
.

In Outlook 2003, choose Options from the Tools drop down
menu. Click on the Mail Format and make sure there is a
check in the box preceeding "Use Microsoft Office Word
2003 to edit e-mail messages.

 

[Mindy Jo]

Chuck:

Thanks for your reply. That step was done and the system is still saying
that Word must be busy or cannot be found. The version of outlook is 2002
(10.6515.6714) SP3. Thanks again. Mindy Jo

 

[SgtRich]

The version of outlook is 2002 (10.6515.6714) SP3.

Is the version of Word the same? Versions of Outlook and Word must match in
order to use Word as the editor for Outlook.
--
<<<SgtRich>>>

Email Client: Microsoft Office Outlook 2003
News Client (Text): Forté Agent 2.0 www.forteinc.com
News Client (Binaries): News Rover 10.0 www.newsrover.com

 

[Brian Tillman]

Thanks for your reply. That step was done and the system is still
saying that Word must be busy or cannot be found. The version of
outlook is 2002 (10.6515.6714) SP3. Thanks again. Mindy Jo

See if this helps: http://support.microsoft.com/?kbid=166050

 

[Brian Tillman]

Thanks for your reply. That step was done and the system is still
saying that Word must be busy or cannot be found. The version of
outlook is 2002 (10.6515.6714) SP3. Thanks again. Mindy Jo

Also see
http://support.microsoft.com/?id=284900
http://support.microsoft.com/?id=319796
http://support.microsoft.com/?id=196871
http://support.microsoft.com/?id=223934