outlook not responding

J

Jacqui

Hi I am really stuck - I can open outlook 2000 but my cursor becomes an hour
glass the second I try to touch it. I can see the mails but can't access
them. There are a few pretty heavy ones coming from 4 different e-mail
addresses-please cansomeone help. I been up all night trying to get the
program to respond
Thanks
 
B

Brian Tillman

Jacqui said:
Hi I am really stuck - I can open outlook 2000 but my cursor becomes
an hour glass the second I try to touch it. I can see the mails but
can't access them. There are a few pretty heavy ones coming from 4
different e-mail addresses-please cansomeone help. I been up all
night trying to get the program to respond
Click to expand...

With Outlook closed, try deleting the file outcmd.dat in the (hidden) folder
%AppData%\Microsoft\Outlook
 
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