Outlook not sending

E

Eva

I enabled logging and here is part of my log - I don't get error messages -
my message just stay in the outbox - please someone HELP!!
2008.08.21 17:15:55 SMTP (smtp.att.yahoo.com): Port: 465, Secure: no, SPA: yes
2008.08.21 17:15:55 SMTP (smtp.att.yahoo.com): Finding host
2008.08.21 17:15:55 SMTP (smtp.att.yahoo.com): Connected to host
2008.08.21 17:16:15 SMTP (smtp.att.yahoo.com): Disconnected from host
2008.08.21 17:16:15 SMTP (smtp.att.yahoo.com): End execution
2008.08.21 17:16:15 SMTP (smtp.att.yahoo.com): Begin execution
2008.08.21 17:16:15 (e-mail address removed): ReportStatus: RSF_COMPLETED, hr =
0x800ccc0f
2008.08.21 17:16:15 SMTP (smtp.att.yahoo.com): Port: 465, Secure: no, SPA: yes
2008.08.21 17:16:15 SMTP (smtp.att.yahoo.com): Finding host
2008.08.21 17:16:15 SMTP (smtp.att.yahoo.com): Connected to host
2008.08.21 17:16:35 SMTP (smtp.att.yahoo.com): Disconnected from host
2008.08.21 17:16:35 SMTP (smtp.att.yahoo.com): Port: 465, Secure: no, SPA: yes
2008.08.21 17:16:35 SMTP (smtp.att.yahoo.com): Finding host
2008.08.21 17:16:35 SMTP (smtp.att.yahoo.com): Connected to host
2008.08.21 17:16:55 SMTP (smtp.att.yahoo.com): Disconnected from host
2008.08.21 17:16:55 SMTP (smtp.att.yahoo.com): End execution
2008.08.21 17:16:55 SMTP (smtp.att.yahoo.com): Begin execution
2008.08.21 17:16:55 (e-mail address removed): ReportStatus: RSF_COMPLETED, hr =
0x800ccc0f
2008.08.21 17:16:55 SMTP (smtp.att.yahoo.com): Port: 465, Secure: no, SPA: yes
2008.08.21 17:16:55 SMTP (smtp.att.yahoo.com): Finding host
2008.08.21 17:16:55 SMTP (smtp.att.yahoo.com): Connected to host
2008.08.21 17:17:15 SMTP (smtp.att.yahoo.com): Disconnected from host
2008.08.21 17:17:15 SMTP (smtp.att.yahoo.com): Port: 465, Secure: no, SPA: yes
2008.08.21 17:17:15 SMTP (smtp.att.yahoo.com): Finding host
2008.08.21 17:17:15 SMTP (smtp.att.yahoo.com): Connected to host
2008.08.21 17:17:35 SMTP (smtp.att.yahoo.com): Disconnected from host
2008.08.21 17:17:35 SMTP (smtp.att.yahoo.com): End execution
2008.08.21 17:17:35 SMTP (smtp.att.yahoo.com): Begin execution
2008.08.21 17:17:35 (e-mail address removed): ReportStatus: RSF_COMPLETED, hr =
0x800ccc0f
2008.08.21 17:17:35 SMTP (smtp.att.yahoo.com): Port: 465, Secure: no, SPA: yes
2008.08.21 17:17:35 SMTP (smtp.att.yahoo.com): Finding host
2008.08.21 17:17:35 SMTP (smtp.att.yahoo.com): Connected to host
2008.08.21 17:17:55 SMTP (smtp.att.yahoo.com): Disconnected from host
2008.08.21 17:17:55 SMTP (smtp.att.yahoo.com): End execution
2008.08.21 17:17:55 (e-mail address removed): ReportStatus: RSF_COMPLETED, hr =
0x800ccc0f
2008.08.21 17:17:55 (e-mail address removed): Synch operation completed
2008.08.21 17:17:55 (e-mail address removed): Synch operation dequeued (flags =
00000001)
2008.08.21 17:17:55 (e-mail address removed): Synch operation started (flags =
00000001)
2008.08.21 17:17:55 (e-mail address removed): UploadItems: 5 messages to send
2008.08.21 17:17:55 SMTP (smtp.att.yahoo.com): Begin execution
2008.08.21 17:17:55 SMTP (smtp.att.yahoo.com): Port: 465, Secure: no, SPA: yes
2008.08.21 17:17:55 SMTP (smtp.att.yahoo.com): Finding host
2008.08.21 17:17:55 SMTP (smtp.att.yahoo.com): Connected to host
2008.08.21 17:18:15 SMTP (smtp.att.yahoo.com): Disconnected from host
2008.08.21 17:18:15 SMTP (smtp.att.yahoo.com): End execution
2008.08.21 17:18:15 SMTP (smtp.att.yahoo.com): Begin execution
2008.08.21 17:18:15 (e-mail address removed): ReportStatus: RSF_COMPLETED, hr =
0x800ccc0f
2008.08.21 17:18:16 SMTP (smtp.att.yahoo.com): Port: 465, Secure: no, SPA: yes
2008.08.21 17:18:16 SMTP (smtp.att.yahoo.com): Finding host
2008.08.21 17:18:16 SMTP (smtp.att.yahoo.com): Connected to host
2008.08.21 17:18:36 SMTP (smtp.att.yahoo.com): Disconnected from host
2008.08.21 17:18:36 SMTP (smtp.att.yahoo.com): End execution
2008.08.21 17:18:36 SMTP (smtp.att.yahoo.com): Begin execution
2008.08.21 17:18:36 (e-mail address removed): ReportStatus: RSF_COMPLETED, hr =
0x800ccc0f
2008.08.21 17:18:36 SMTP (smtp.att.yahoo.com): Port: 465, Secure: no, SPA: yes
2008.08.21 17:18:36 SMTP (smtp.att.yahoo.com): Finding host
2008.08.21 17:18:36 SMTP (smtp.att.yahoo.com): Connected to host
2008.08.21 17:18:56 SMTP (smtp.att.yahoo.com): Disconnected from host
2008.08.21 17:18:56 SMTP (smtp.att.yahoo.com): Port: 465, Secure: no, SPA: yes
2008.08.21 17:18:56 SMTP (smtp.att.yahoo.com): Finding host
2008.08.21 17:18:56 SMTP (smtp.att.yahoo.com): Connected to host
 
B

Brian Tillman [MVP - Outlook]

I enabled logging and here is part of my log - I don't get error messages -
my message just stay in the outbox - please someone HELP!!
2008.08.21 17:15:55 SMTP (smtp.att.yahoo.com): Port: 465, Secure: no, SPA:
yes
2008.08.21 17:15:55 SMTP (smtp.att.yahoo.com): Finding host
2008.08.21 17:15:55 SMTP (smtp.att.yahoo.com): Connected to host
2008.08.21 17:16:15 SMTP (smtp.att.yahoo.com): Disconnected from host
2008.08.21 17:16:15 SMTP (smtp.att.yahoo.com): End execution

This indicates you have a connection issue with the outgoing server. AT&T's
Yahoo requires a secure connection. Your log indicates you don't have that
set. On the Advanced tab of your server properties, make sure "SSL" is in
the drop-down for the outgoing server security.

If that doesn't help. open a command prompt window and enter

telnet smtp.att.yahoo.com 465

and report what you see.
 
E

Eva

I seemed to login fine in the command prompt. I got "connecting to and then
a blank screen that seemed to be the connection.
What does that mean for me?
 
B

Brian Tillman [MVP - Outlook]

I seemed to login fine in the command prompt. I got "connecting to and
then
a blank screen that seemed to be the connection.
What does that mean for me?

It means that the server accepted the connection. Did you make sure your
SSL setting was correct?
 
E

Eva

Yes everything is set correctly.This is so annoying. I can't figure it out.
Thank you for any help you can give me!
 
B

Brian Tillman [MVP - Outlook]

Yes everything is set correctly.This is so annoying. I can't figure it
out.
Thank you for any help you can give me!

With Outlook closed, try deleting the (usually hidden) file
%AppData%\Microsoft\Outlook\yourprofile.SRS
 
E

Eva

UGH! No luck.
THis is driving me insane!
I just had my network connection server checked out. Everything is fine on
that end.
 
B

Brian Tillman [MVP - Outlook]

UGH! No luck.
THis is driving me insane!
I just had my network connection server checked out. Everything is fine on
that end.

I'd try a new mail profile next.
 

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