Outlook Printing SLOW

N

Nick

Printing from Outlook 2007 to a network shared printer is EXTREMELY SLOW. It
can take 15 minutes to print a 12 page email conversation. Outlook 2003 does
not have this problem. I have researched this for 2 days trying to find a
solution and have come up empty.

Server = SBS2008
O/S = Windows 7 or XP

When I click print it will flash “Connecting to Printer†about every 20
seconds or so. It takes about a minute to spool the first page. After the
first page prints it continues to flash “Connecting to Printerâ€.

I looked at the queue for the job. After the first page spools it shows 3
lines. Let’s say 4 pages have printed.
Line 1 – Main Document spool and overall size– Page # 6
Line 2 – Spooling and Printing Page # 5
Line 3 – Deleting – Page # 4

Word does not do this. It spools the entire document, prints and then
deletes all from one line. If I copy and paste the email into a word document
it will print normally. If I create a local printer using the share
\\server_name\share the document prints normally. I’m starting to fear my
only option is to create local printers for all users. I deployed the
printers using Group Policy Preferences. If I redeploy it will be confusing
to users as well as create long logins due to the amount of printers here. I
am trying to avoid this at all costs.

Any help is greatly appreciated. Thank you in advance.
Nick
 
N

Nick

Printing from Outlook 2007 to a network shared printer is EXTREMELY SLOW.It
can take 15 minutes to print a 12 page email conversation. Outlook 2003 does
not have this problem. I have researched this for 2 days trying to find a
solution and have come up empty.

Server = SBS2008
O/S = Windows 7 or XP

When I click print it will flash “Connecting to Printer” about every 20
seconds or so. It takes about a minute to spool the first page. After the
first page prints it continues to flash “Connecting to Printer”.

I looked at the queue for the job. After the first page spools it shows 3
lines. Let’s say 4 pages have printed.
Line 1 – Main Document spool and overall size– Page # 6
Line 2 – Spooling and Printing Page # 5
Line 3 – Deleting – Page # 4

Word does not do this. It spools the entire document, prints and then
deletes all from one line. If I copy and paste the email into a word document
it will print normally. If I create a local printer using the share
\\server_name\share the document prints normally. I’m starting to fear my
only option is to create local printers for all users. I deployed the
printers using Group Policy Preferences. If I redeploy it will be confusing
to users as well as create long logins due to the amount of printers here.. I
am trying to avoid this at all costs.

Any help is greatly appreciated. Thank you in advance.
Nick

Hey Nick,

I am actually having the same exact problem (and my name happens to be
Nick as well haha). But it seems to be with only one of my users.
Whenever she prints it take absurdly long. However if I map directly
to the printer and take the print server out of the equation as you
stated above, it's perfect, fast as lightning. I don't know what to
do?

This particular user is going over a VPN to get to the print server.
Is your user over VPN as well?

We'll figure this out one way or another.

Regards,
Nick #2
 
N

Nick

Hi Nick, :)

Do you happen to be using Kaspersky?
My users that are experiencing the problem is not going through a VPN.
 
G

Greg

Nick said:
Hey Nick,

I am actually having the same exact problem (and my name happens to be
Nick as well haha). But it seems to be with only one of my users.
Whenever she prints it take absurdly long. However if I map directly
to the printer and take the print server out of the equation as you
stated above, it's perfect, fast as lightning. I don't know what to
do?

This particular user is going over a VPN to get to the print server.
Is your user over VPN as well?

We'll figure this out one way or another.

Regards,
Nick #2

.
 
G

Greg

Let's try that again...

I have been experiencing the exact same issue on a chronic basis. I haven't
found a solution yet...

Greg
 
L

Leonid S. Knyshov // SBS Expert

Let's try that again...

I have been experiencing the exact same issue on a chronic basis. I haven't
found a solution yet...

Greg

What happens if you print to a PDF or XPS?

--
Leonid S. Knyshov
Crashproof Solutions
510-282-1008
Twitter: @wiseleo
http://crashproofsolutions.com
Microsoft Small Business Specialist
Please vote "helpful" if I helped you :)
 

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