Outlook repeatedly downloads all messages on server.

C

CCP

How do I get Outlook to only download my messages once. I want to leave
messages on my server so that I can also check them at the office. Every
time I send and recieve it resends everything that is still on the server.

What do I change in the preferences?
 
D

Diane Poremsky [MVP]

something is causing the download information to not get saved or it gets
deleted. Is outlook closing properly? (look in task manager) are your
autosend/receive times too short that outlook is still checking mail when
the next check begins? (should never set it for less than every 8 - 10 min).

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/



Subscribe to Exchange Messaging Outlook newsletter:
[email protected]
 
C

CCP

Well... I thought it worked. I made changes to have it check for mail every
15 min. It sat for an hour and 10 before I closed it. When I reopened
Outlook this morning, I am reloading 46 messages again. What do I do?

Diane Poremsky said:
something is causing the download information to not get saved or it gets
deleted. Is outlook closing properly? (look in task manager) are your
autosend/receive times too short that outlook is still checking mail when
the next check begins? (should never set it for less than every 8 - 10 min).

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/



Subscribe to Exchange Messaging Outlook newsletter:
[email protected]


CCP said:
How do I get Outlook to only download my messages once. I want to leave
messages on my server so that I can also check them at the office. Every
time I send and recieve it resends everything that is still on the server.

What do I change in the preferences?
Click to expand...
Click to expand...
 
B

Brian Tillman

CCP said:
How do I get Outlook to only download my messages once. I want to
leave messages on my server so that I can also check them at the
office. Every time I send and recieve it resends everything that is
still on the server.
Click to expand...

In addition to Diane's questions, what version of Outlook? DO you have
"Leave a copy of messages on the server" enabled?
 
P

Pavel Raska

I have exactly this problem with Outlook 2007 Trial (now I test it). And YES,
I have CHECKED leave messages on server (I need it). Never met this behaviour
before.
 
S

Susan Curry

Hello,

I am have the same problem as Pavel Raska. I also have Outlook 2007 (Office
2007 Pro). I also need to leave a copy of messages on my server so I can get
them at both office and home. It keeps downloading ALL of the messages every
single time. This problem only occured once or twice over the 5 years I was
doing that with my old version of Outlook 2002. Can anyone help?

Susan Curry
 
D

Diane Poremsky {MVP}

Something is causing outlook to lose the record of which messages it
downloaded. Begin by insuring outlook closes properly - check Task manager
after closing it to see if outlook.exe is running.



** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **
 
B

Brian Tillman

Susan Curry said:
I am have the same problem as Pavel Raska. I also have Outlook 2007
(Office 2007 Pro). I also need to leave a copy of messages on my
server so I can get them at both office and home. It keeps
downloading ALL of the messages every single time. This problem only
occured once or twice over the 5 years I was doing that with my old
version of Outlook 2002. Can anyone help?
Click to expand...

And if Diane's advice doesn't help, start with a new mail profile.
 
Top