Outlook reply error (associated with SP3?)

M

mugwump

Greetings.

I recently bought a new Dell, wiped the drive, performed a clean
install of my own licensed copies of XP Pro and Office XP Pro, and
migrated all my settings from my old computer. For a few glorious days
I enjoyed newfound speediness with no glitches whatsoever. Now I am
running into the following message when I reply to a message in
Outlook: "A program is trying to access email addresses you have
stored in Outlook. Do you want to allow this?"

If I click Yes or No the new message window opens; both do the same
thing. (Of course, clicking Yes means that I won't see the error
message for XXXX minutes.) This started yesterday after downloading
Office XP SP3.

I use Norton AV 2003 and have run its virus check, along with:
Stinger, Panda Online, SpySweeper, and AdAware. They all gave a clean
bill of health.

The only programs that are running in the background are PureText
(converts rich clipboard contents to plain text for pasting-freeware)
and Scpoeware Vision (file search utility-licensed copy).

Thoughts? Any insights would be greatly appreciated.

Cheers,
Teddy
 
B

Brian Tillman

mugwump said:
I recently bought a new Dell, wiped the drive, performed a clean
install of my own licensed copies of XP Pro and Office XP Pro, and
migrated all my settings from my old computer. For a few glorious days
I enjoyed newfound speediness with no glitches whatsoever. Now I am
running into the following message when I reply to a message in
Outlook: "A program is trying to access email addresses you have
stored in Outlook. Do you want to allow this?"

If I click Yes or No the new message window opens; both do the same
thing. (Of course, clicking Yes means that I won't see the error
message for XXXX minutes.) This started yesterday after downloading
Office XP SP3.

Whether you belive it or not, there must be some app on your system that is
not compliant with Microsoft's security model as contained in SP3 (and in
Outlook 2003). See:

http://www.slipstick.com/outlook/ol2002sp3.htm#problems

Do you have Adobe Acrobat installed and are you using Word as your email
editor? That's often the cause. If you can't figure out what app it is,
you can always put a bandaid on it with ClickYes from
http://www.contextmagic.com/downloads.htm
 
M

mugwump

Thanks for the suggestion. I checked out the slipstick.com list and
the Acrobat thing makes sense, but when I try the workaround, I don't
have ANY Add-Ins listed under .COM in Outlook. The box is blank. Adn I
know for a fact that none of the other apps listed on slipstick.com
are on my machine.

I also tried deleting normal.dot and restarting, but to no effect. Oh
well. What are the potential ramifications of using ClickYes? I'd
prefer to continue to use Word as my email editor, but would rather
not incur any security issues along the way.

Thanks for the help.

Cheers,
Teddy
 
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