Outlook Rules and Blackberry

F

For a Yearbook

One of our new blackberry's is only receiving e-mail that is destined for the
Inbox. Any mails that are filed as the result of a rule, into a seperate
folder are not being forwarded to the blackberry.

Tech support from blackberry said to go into Advanced opitions of Outlook's
mail account and check off "leave a copy of the message on the server". This
checkbox is not where they said it should be. We use MS Exchange and out
Outlook is 2007.
 
D

Diane Poremsky [MVP]

Are you using BES or Desktop Manager?

You can't leave mail on the server with exchange - it should all be left on
the server unless you set up a pst (not recommended).

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.
 
F

For a Yearbook

We are not using BES. We did the setup through the Blackberry provider's
website. Would that be considered Desktop Manager?

Diane Poremsky said:
Are you using BES or Desktop Manager?

You can't leave mail on the server with exchange - it should all be left on
the server unless you set up a pst (not recommended).

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


For a Yearbook said:
One of our new blackberry's is only receiving e-mail that is destined for
the
Inbox. Any mails that are filed as the result of a rule, into a seperate
folder are not being forwarded to the blackberry.

Tech support from blackberry said to go into Advanced opitions of
Outlook's
mail account and check off "leave a copy of the message on the server".
This
checkbox is not where they said it should be. We use MS Exchange and out
Outlook is 2007.
 
D

Diane Poremsky [MVP]

Yes, that means you are using Desktop manager. Go to tools, accounts,
select the acct and click change, then more settings. Leave on server is the
last tab.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


For a Yearbook said:
We are not using BES. We did the setup through the Blackberry provider's
website. Would that be considered Desktop Manager?

Diane Poremsky said:
Are you using BES or Desktop Manager?

You can't leave mail on the server with exchange - it should all be left
on
the server unless you set up a pst (not recommended).

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


message
One of our new blackberry's is only receiving e-mail that is destined
for
the
Inbox. Any mails that are filed as the result of a rule, into a
seperate
folder are not being forwarded to the blackberry.

Tech support from blackberry said to go into Advanced opitions of
Outlook's
mail account and check off "leave a copy of the message on the server".
This
checkbox is not where they said it should be. We use MS Exchange and
out
Outlook is 2007.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top