Outlook runs in the background

J

Janet

When I get in Outlook to check e-mail and then get out of
Outlook, I have to completely reboot the computer before
I can get back in Outlook. When I am shutting down, I
get a screen that more or less says that Outlook is
running in the background (although it doesn't show when
I do Ctrl-Alt-Del). We have reinstalled Outlook, but it
still hasn't helped.
 
P

Patrick Reed [MVP - Outlook]

In Task Manager, on the Processes tab, do you see any instances on
Outlook.exe or MAPISP32.EXE when this happens? Usually, Outlook not
gracefully closing is caused by PDA software such as ActiveSync, FAX
software, or other programs with hooks into Outlook running.
 
J

Janet

I found Outlook.exe and Hotsync.exe running and clicked
on End Task. I was then able to get back into Outlook
without rebooting the machine, but I had the same problem
when I got out of Outlook that time. I don't know if
this is relevant or not, but when I am at the desk top
and have closed all programs, there were 33 tasks listed
in Task Manager. ?????
-----Original Message-----
In Task Manager, on the Processes tab, do you see any instances on
Outlook.exe or MAPISP32.EXE when this happens? Usually, Outlook not
gracefully closing is caused by PDA software such as ActiveSync, FAX
software, or other programs with hooks into Outlook running.

--
PATRICK REED [Outlook - MVP]~~~~~~
-Microsoft Certified Professional (MCP)
-Have you checked http://www.slipstick.com?
-Please post your Outlook version!


When I get in Outlook to check e-mail and then get out of
Outlook, I have to completely reboot the computer before
I can get back in Outlook. When I am shutting down, I
get a screen that more or less says that Outlook is
running in the background (although it doesn't show when
I do Ctrl-Alt-Del). We have reinstalled Outlook, but it
still hasn't helped.
Click to expand...


.
Click to expand...
 
P

Patrick Reed [MVP - Outlook]

The number of Processes varies greatly from PC to PC.

There may not be a rememdy for this. Make sure you're running the latest
version of HotSync. I don't know what version of Outlook you're running, but
you may find something helpful here:
http://www.palmone.com/us/support/outlooksupport.html

Also, I'd recommend you disconnect your Palm device before trying to Exit
Outlook.


--
PATRICK REED [Outlook - MVP]~~~~~~
-Microsoft Certified Professional (MCP)
-Have you checked http://www.slipstick.com?
-Please post your Outlook version!


Janet said:
I found Outlook.exe and Hotsync.exe running and clicked
on End Task. I was then able to get back into Outlook
without rebooting the machine, but I had the same problem
when I got out of Outlook that time. I don't know if
this is relevant or not, but when I am at the desk top
and have closed all programs, there were 33 tasks listed
in Task Manager. ?????
-----Original Message-----
In Task Manager, on the Processes tab, do you see any instances on
Outlook.exe or MAPISP32.EXE when this happens? Usually, Outlook not
gracefully closing is caused by PDA software such as ActiveSync, FAX
software, or other programs with hooks into Outlook running.

--
PATRICK REED [Outlook - MVP]~~~~~~
-Microsoft Certified Professional (MCP)
-Have you checked http://www.slipstick.com?
-Please post your Outlook version!


When I get in Outlook to check e-mail and then get out of
Outlook, I have to completely reboot the computer before
I can get back in Outlook. When I am shutting down, I
get a screen that more or less says that Outlook is
running in the background (although it doesn't show when
I do Ctrl-Alt-Del). We have reinstalled Outlook, but it
still hasn't helped.
Click to expand...


.
Click to expand...
Click to expand...
 
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