outlook send error

P

Philip Leduc

when I was at a client site at their network and opened outlook I noticed
that I get an error message,

Task 'philipleduc-e-mail - "Sending' reported error (0x800CCC0D) : 'Unable
to find the e-mail server. Please verify the server information in your
account properties.'" so far nothing strangly if it were not that I do not
have any e-mails visible in the out box. This error occurs only on my
default mailbox (there is 6 or 7 of them)

First idea do I have some kind of virus/trojan horse or whatever it is
called that is sending mail on my behalf so I ran ad-aware, spybot and
norton anitvirus but apart from a few cookies nothing going on. Is there any
other ways to detect what is going on (list of processes that could be
responsible or how do I fugure it out) Could I be on the wrong track and
jsut have to restore outlook?

Any ideas?
 
H

Hal Hostetler [MVP P/I]

Are you using the SMTP server attached to your client's network or
attempting to use one on a different network? Most ISPs require you to use
the SMTP server they control and they often accomplish this by not allowing
port 25 (SMTP) access to any server but their own.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com
 
P

Philip Leduc

The problem is not that I cannot send e-mail , I am not a specialist in this
but I do know that I need to replace the smtp server of the network I am
logged in to.
Now, usually when you do not have any mails in your outbox, there is no
error message if you do not change the smtp servers of your accounts, so
that is exactly my question; how can I have an error when I have no e-mails
in my outbox?
 
M

Milly Staples [MVP - Outlook]

This has nothing to do with whether there is anything to send. Polling will
check your incoming and outgoing abilities to receive/send, irrespective of
whether there is anything coming or going.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Philip Leduc asked:

| The problem is not that I cannot send e-mail , I am not a specialist
| in this but I do know that I need to replace the smtp server of the
| network I am logged in to.
| Now, usually when you do not have any mails in your outbox, there is
| no error message if you do not change the smtp servers of your
| accounts, so that is exactly my question; how can I have an error
| when I have no e-mails in my outbox?
|
| || Are you using the SMTP server attached to your client's network or
|| attempting to use one on a different network? Most ISPs require you
|| to use
|| the SMTP server they control and they often accomplish this by not
|| allowing
|| port 25 (SMTP) access to any server but their own.
||
|| Hal
|| --
|| Hal Hostetler, CPBE -- (e-mail address removed)
|| Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
|| http://www.kvoa.com -- "When News breaks, we fix it!"
|| KVOA Television, Tucson, AZ. NBC Channel 4
|| Still Cadillacin' - www.badnewsbluesband.com
||
|| ||| when I was at a client site at their network and opened outlook I
||| noticed that I get an error message,
|||
||| Task 'philipleduc-e-mail - "Sending' reported error (0x800CCC0D) :
||| 'Unable
||| to find the e-mail server. Please verify the server information in
||| your account properties.'" so far nothing strangly if it were not
||| that I do not
||| have any e-mails visible in the out box. This error occurs only on
||| my default mailbox (there is 6 or 7 of them)
|||
||| First idea do I have some kind of virus/trojan horse or whatever it
||| is called that is sending mail on my behalf so I ran ad-aware,
||| spybot and norton anitvirus but apart from a few cookies nothing
||| going on. Is there any other ways to detect what is going on (list
||| of processes that could be responsible or how do I fugure it out)
||| Could I be on the wrong track and jsut have to restore outlook?
|||
||| Any ideas?
 
P

Philip Leduc

As I mentioned, I am not a specialist but I do not understand, if I have 6
or 7 e-mail accounts in there why do ony 1 or 2(yesterday when I visited
this client again) give me an error and not the other ones,
Also, perhaps I did not correctly specify the error I get (sending reported
error (0 x 800ccc87) .....) and why did I never got this error before in
the same situation, meaning strange network and NO visible e-mails in outbox
ready to send?

Still think there are two options (malicious code on my system though
ad-aware, spybot and symnatec do not seem to detect them) or just an error
with my outlook. If this would be malicious code are there any other tools
to detect this kind of problems.

Thank you for your advise,

philip

"Milly Staples [MVP - Outlook]"
This has nothing to do with whether there is anything to send. Polling
will
check your incoming and outgoing abilities to receive/send, irrespective
of
whether there is anything coming or going.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Philip Leduc asked:

| The problem is not that I cannot send e-mail , I am not a specialist
| in this but I do know that I need to replace the smtp server of the
| network I am logged in to.
| Now, usually when you do not have any mails in your outbox, there is
| no error message if you do not change the smtp servers of your
| accounts, so that is exactly my question; how can I have an error
| when I have no e-mails in my outbox?
|
| || Are you using the SMTP server attached to your client's network or
|| attempting to use one on a different network? Most ISPs require you
|| to use
|| the SMTP server they control and they often accomplish this by not
|| allowing
|| port 25 (SMTP) access to any server but their own.
||
|| Hal
|| --
|| Hal Hostetler, CPBE -- (e-mail address removed)
|| Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
|| http://www.kvoa.com -- "When News breaks, we fix it!"
|| KVOA Television, Tucson, AZ. NBC Channel 4
|| Still Cadillacin' - www.badnewsbluesband.com
||
|| ||| when I was at a client site at their network and opened outlook I
||| noticed that I get an error message,
|||
||| Task 'philipleduc-e-mail - "Sending' reported error (0x800CCC0D) :
||| 'Unable
||| to find the e-mail server. Please verify the server information in
||| your account properties.'" so far nothing strangly if it were not
||| that I do not
||| have any e-mails visible in the out box. This error occurs only on
||| my default mailbox (there is 6 or 7 of them)
|||
||| First idea do I have some kind of virus/trojan horse or whatever it
||| is called that is sending mail on my behalf so I ran ad-aware,
||| spybot and norton anitvirus but apart from a few cookies nothing
||| going on. Is there any other ways to detect what is going on (list
||| of processes that could be responsible or how do I fugure it out)
||| Could I be on the wrong track and jsut have to restore outlook?
|||
||| Any ideas?
 

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