Outlook send problem - endless loop

A

AlexT.

Folks

I have a pretty weird problem for a few days: whenever trying to send
an e-mail Outlook 2007 SP1 goes into some sort of endless loop,
triggering multiple "sending e-mail" tasks (thousands of them
actually...) while actually not delivering anything.

I have tried

- to scan my PST (reported clean) and to re-create it from scratch;
- to change the SMTP server (although the original is working just
fine with other e-mail clients);
- to "repair" my Outlook installation;
- to disable my AV (Free AVG)

None of this is helping...

Actually my symptom is very similar to this thread

http://groups.google.com/group/micr...read/thread/af92871f112dd883/a308b639ca4df60e

which apparently was not resolved as far as I can say.

Any idea / suggestion welcome !

--alexT
 
A

AlexT.

Hey - amazingly enough it seems that it worked (it was a task follow
up in my case).

THANKS !

Regards

alex
Click to expand...

Hmm... seems that I was too quick to declare victory... Problem is
back and this time mdbvu32.exe does not show anything pending in the
Outbox (short of the message I want to send, which I tried to delete
and resubmit without success).

So there must be something else...

Again any suggestion welcome !

--alexT
 
A

AlexT.

Folks

me again...

Still having my problem and still scratching my head...

I tried to use the logging functionality in Outlook. As far as I can
say it looks "normal" but maybe some sharp eyed reader might spot
something

2008.04.11 16:42:01 [email protected]: Synch operation started (flags =
00000001)
2008.04.11 16:42:01 [email protected]: UploadItems: 1 messages to send
2008.04.11 16:42:01 SMTP (smtp.gmail.com): Begin execution
2008.04.11 16:42:01 SMTP (smtp.gmail.com): Port: 587, Secure: TLS,
SPA: no
2008.04.11 16:42:01 SMTP (smtp.gmail.com): Finding host
2008.04.11 16:42:01 SMTP (smtp.gmail.com): Connecting to host
2008.04.11 16:42:01 SMTP (smtp.gmail.com): Connected to host
2008.04.11 16:42:01 SMTP (smtp.gmail.com): <rx> 220 mx.google.com
ESMTP e20sm2650999fga.1
2008.04.11 16:42:01 SMTP (smtp.gmail.com): [tx] EHLO PC12
2008.04.11 16:42:01 SMTP (smtp.gmail.com): <rx> 250-mx.google.com at
your service, [81.221.126.156]
2008.04.11 16:42:01 SMTP (smtp.gmail.com): <rx> 250-SIZE 28311552
2008.04.11 16:42:01 SMTP (smtp.gmail.com): <rx> 250-8BITMIME
2008.04.11 16:42:01 SMTP (smtp.gmail.com): <rx> 250-STARTTLS
2008.04.11 16:42:01 SMTP (smtp.gmail.com): <rx> 250
ENHANCEDSTATUSCODES
2008.04.11 16:42:01 SMTP (smtp.gmail.com): Securing connection
2008.04.11 16:42:01 SMTP (smtp.gmail.com): [tx] STARTTLS
2008.04.11 16:42:01 SMTP (smtp.gmail.com): <rx> 220 2.0.0 Ready to
start TLS
2008.04.11 16:42:01 SMTP (smtp.gmail.com): Securing connection
2008.04.11 16:42:01 SMTP (smtp.gmail.com): Connected to host
2008.04.11 16:42:01 SMTP (smtp.gmail.com): [tx] EHLO PC12
2008.04.11 16:42:01 SMTP (smtp.gmail.com): <rx> 250-mx.google.com at
your service, [81.221.126.156]
2008.04.11 16:42:01 SMTP (smtp.gmail.com): <rx> 250-SIZE 28311552
2008.04.11 16:42:01 SMTP (smtp.gmail.com): <rx> 250-8BITMIME
2008.04.11 16:42:01 SMTP (smtp.gmail.com): <rx> 250-AUTH LOGIN PLAIN
2008.04.11 16:42:01 SMTP (smtp.gmail.com): <rx> 250
ENHANCEDSTATUSCODES
2008.04.11 16:42:01 SMTP (smtp.gmail.com): Authorizing to server
2008.04.11 16:42:01 SMTP (smtp.gmail.com): [tx] AUTH LOGIN
2008.04.11 16:42:01 SMTP (smtp.gmail.com): <rx> 334 VXNlcm5hbWU6
2008.04.11 16:42:01 SMTP (smtp.gmail.com): [tx] YUBhdGMuY2g=
2008.04.11 16:42:02 SMTP (smtp.gmail.com): <rx> 334 UGFzc3dvcmQ6
2008.04.11 16:42:02 SMTP (smtp.gmail.com): [tx] *****
2008.04.11 16:42:03 SMTP (smtp.gmail.com): <rx> 235 2.7.0 Accepted
2008.04.11 16:42:03 SMTP (smtp.gmail.com): Authorized to host
2008.04.11 16:42:03 SMTP (smtp.gmail.com): Connected to host
2008.04.11 16:42:03 SMTP (smtp.gmail.com): [tx] MAIL FROM: <*****>
2008.04.11 16:42:03 SMTP (smtp.gmail.com): <rx> 250 2.1.0 OK
2008.04.11 16:42:03 SMTP (smtp.gmail.com): [tx] RCPT TO: <*****>
2008.04.11 16:42:03 SMTP (smtp.gmail.com): <rx> 250 2.1.5 OK
2008.04.11 16:42:03 SMTP (smtp.gmail.com): [tx] DATA
2008.04.11 16:42:03 SMTP (smtp.gmail.com): <rx> 354 Go ahead
2008.04.11 16:42:04 SMTP (smtp.gmail.com): [tx]
..
2008.04.11 16:42:09 SMTP (smtp.gmail.com): <rx> 250 2.0.0 OK
1207924932 e20sm2650999fga.1
2008.04.11 16:42:09 SMTP (smtp.gmail.com): End execution
2008.04.11 16:42:09 [email protected]: ReportStatus: RSF_COMPLETED, hr =
0x00000000
2008.04.11 16:42:09 [email protected]: Synch operation completed

FWIW the message stays in the Outbox and nothing is delivered to the
recipient. This is regardless of the smtp server used (google's in
this case).

Again any suggestion welcome !

--alexT
 
B

Brian Tillman

AlexT. said:
Still having my problem and still scratching my head...

I tried to use the logging functionality in Outlook. As far as I can
say it looks "normal" but maybe some sharp eyed reader might spot
something
Click to expand...

The 250 2.0.0 OK message at the end signifies that the server acknowledged
receipt of the message, so I agree: nothing unusual in the log. Have you
tried a new mail profile?
 
A

AlexT.

I tried to use the logging functionality in Outlook. As far as I can
The 250 2.0.0 OK message at the end signifies that the server acknowledged
receipt of the message, so I agree: nothing unusual in the log. Have you
tried a new mail profile?
Click to expand...

Good idea !

Did it and managed to send a few simple messages - but the problem is
back.

It seems to be somehow related to sending large (i.e. more than a few
K) messages, possibly with attachments, in not so perfect network
conditions (say weak wireless with intermittent drop). I'm not quite
sure of the exact chain of events but this will trigger the problem
within a few minutes - and no way to send *anything* after that,
regardless of message size or networking quality.

Seems there is some sort of but here but I muss confess that I am at
loss to fully diagnose it. I'm glad that Thunderbird exists so at
least I have a workaround :)

--AlexT
 
B

Brian Tillman

AlexT. said:
Did it and managed to send a few simple messages - but the problem is
back.

It seems to be somehow related to sending large (i.e. more than a few
K) messages, possibly with attachments, in not so perfect network
conditions (say weak wireless with intermittent drop).
Click to expand...

Make sure you're not scanning outgoing messages with an antivirus program.
 
A

AlexT.

Make sure you're not scanning outgoing messages with an antivirus program.
Click to expand...

Not seeing any solution to my problem I just did a fresh reinstall.
Just Vista SP1 and Office 2007 SP1. No antivirus, nothing... And the
problem still persists.

I am looking into my network but I am connecting at various places and
this only occurs when connectivity is flaky...regardless of the actual
place I am. The only somewhat non standard thing I am doing is that I
am using SSL on my SMTP server but this should not create any
problem...

I have seen some more reports of similar issues but I muss say that I
am surprised that it is not more widespread.

Regards

--alexT
 
A

AlexT.

Me again...

Just wondering... seeing a whole bunch of these in my logs

2008.04.23 17:18:40 [email protected]: Synch operation started (flags =
00000001)
2008.04.23 17:18:40 [email protected]: UploadItems: 1 messages to send
2008.04.23 17:18:40 SMTP (smtp.gmail.com): Begin execution
2008.04.23 17:18:40 SMTP (smtp.gmail.com): End execution
2008.04.23 17:18:40 [email protected]: FinishSend for AcctID 5 , now stamped
it with AcctID 6 .
2008.04.23 17:18:40 [email protected]: ReportStatus: RSF_COMPLETED, hr =
0x00000000
2008.04.23 17:18:42 [email protected]: Synch operation completed
2008.04.23 17:18:42 Account 2: Synch operation started (flags =
00000001)
2008.04.23 17:18:42 Account 2: UploadItems: 1 messages to send
2008.04.23 17:18:42 SMTP (smtp.gmail.com): Begin execution
2008.04.23 17:18:42 SMTP (smtp.gmail.com): End execution
2008.04.23 17:18:42 Account 2: ReportStatus: RSF_COMPLETED, hr =
0x00000000
2008.04.23 17:18:42 Account 2: Synch operation completed
2008.04.23 17:18:42 [email protected]: Synch operation started (flags =
00000001)
2008.04.23 17:18:42 [email protected]: UploadItems: 1 messages to send
2008.04.23 17:18:42 SMTP (smtp.gmail.com): Begin execution
2008.04.23 17:18:42 SMTP (smtp.gmail.com): End execution
2008.04.23 17:18:42 [email protected]: FinishSend for AcctID 5 , now stamped
it with AcctID 6 .
2008.04.23 17:18:42 [email protected]: ReportStatus: RSF_COMPLETED, hr =
0x00000000
2008.04.23 17:18:42 [email protected]: Synch operation completed
2008.04.23 17:18:43 Account 2: Synch operation started (flags =
00000001)
2008.04.23 17:18:43 Account 2: UploadItems: 1 messages to send
2008.04.23 17:18:43 SMTP (smtp.gmail.com): Begin execution
2008.04.23 17:18:43 SMTP (smtp.gmail.com): End execution
2008.04.23 17:18:43 Account 2: ReportStatus: RSF_COMPLETED, hr =
0x00000000
2008.04.23 17:18:43 Account 2: Synch operation completed

What going on here ? Is this normal ?

Regards

alex
 
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