Outlook startup problems

J

John C

I cannot get Outlook 2003 to start normally. The best I can get out of it
is to start in Safe Mode. For no reason I can determine, a few days ago I
got am error message tile when opening Outlook. This led me down many paths
trying to resolve what was the problem - the file "outcmd.dat" is missing
from the data file folder, ie C:\Documents and
Settings\user_name\Application Data\Microsoft\Outlook.

I have upgraded system to WinXP+SP2, and uninstalled/reinstalled Office 2003
with and without SP1, all to no avail.

Among other things already tried are -
[a] detect and repair
complete uninstall/reinstall Office 2003+SP1
[c] repair using support link in Add/Remove Programs
[d] "scanpst.exe" of the current pst file, errors found and fixed; I tried
this first :)

I am really stuck where to go next with this. Should I [perhaps] move the
..pst files to another location, then try another uninstall etc.

Any advice welcome - I am puzzled that "outcmd.dat" has not been
'recreated' at new installation...

Thank for any help that you can offer

John Crayton
 
G

Guest

-----Original Message-----
I cannot get Outlook 2003 to start normally. The best I can get out of it
is to start in Safe Mode. For no reason I can determine, a few days ago I
got am error message tile when opening Outlook. This led me down many paths
trying to resolve what was the problem - the file "outcmd.dat" is missing
from the data file folder, ie C:\Documents and
Settings\user_name\Application Data\Microsoft\Outlook.

I have upgraded system to WinXP+SP2, and
Click to expand...
uninstalled/reinstalled Office 2003
with and without SP1, all to no avail.

Among other things already tried are -
[a] detect and repair
complete uninstall/reinstall Office 2003+SP1
[c] repair using support link in Add/Remove Programs
[d] "scanpst.exe" of the current pst file, errors found and fixed; I tried
this first :)

I am really stuck where to go next with this. Should I [perhaps] move the
..pst files to another location, then try another uninstall etc.

Any advice welcome - I am puzzled that "outcmd.dat" has not been
'recreated' at new installation...

Thank for any help that you can offer

John Crayton



---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.776 / Virus Database: 523 - Release Date: 12/10/2004


.
Click to expand...


Did you change your default directory for personal
folders to anopther directory?
 
J

John C

No default location for .pst not changed. Is there a problem - I thought
that location could be modified, but I am clutching at straws here....
-----Original Message-----
I cannot get Outlook 2003 to start normally. The best I can get out of it
is to start in Safe Mode. For no reason I can determine, a few days ago I
got am error message tile when opening Outlook. This led me down many paths
trying to resolve what was the problem - the file "outcmd.dat" is missing
from the data file folder, ie C:\Documents and
Settings\user_name\Application Data\Microsoft\Outlook.

I have upgraded system to WinXP+SP2, and
Click to expand...
uninstalled/reinstalled Office 2003
with and without SP1, all to no avail.

Among other things already tried are -
[a] detect and repair
complete uninstall/reinstall Office 2003+SP1
[c] repair using support link in Add/Remove Programs
[d] "scanpst.exe" of the current pst file, errors found and fixed; I tried
this first :)

I am really stuck where to go next with this. Should I [perhaps] move the
..pst files to another location, then try another uninstall etc.

Any advice welcome - I am puzzled that "outcmd.dat" has not been
'recreated' at new installation...

Thank for any help that you can offer

John Crayton



---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.776 / Virus Database: 523 - Release Date: 12/10/2004


.
Click to expand...


Did you change your default directory for personal
folders to anopther directory?
Click to expand...
 
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