Outlook stopped after Service pack 3

B

B. Domings

I hve been having problems w/ outlook off and on over the past month - esp
Outlook Connector not working. (contacted MS online -- went around and around
and it finally was a bit stable -- working sometimes/not always)

BUT, yesterday 'automatic updates' installed Service Pack 3 and now Outlook
won't wven open.

Here are the messages:
Event signature
EventType : BEX P1 : OUTLOOK.EXE P2 : 11.0.8217.0 P3 : 480f95d9
P4 : MSNCON32.DLL P5 : 12.0.6237.1003 P6 : 47cc7a07 P7 : 000ebcc1
P8 : c0000409 P9 : 00000000

The following is included in this error report:
C:\DOCUME~1\BARBAR~1\LOCALS~1\Temp\WER4f92.dir00\OUTLOOK.EXE.mdmp
C:\DOCUME~1\BARBAR~1\LOCALS~1\Temp\WER4f92.dir00\appcompat.txt


ANY IDEA where to begin??
 
M

Milly Staples [MVP - Outlook]

Have you tried the ones posted here:
http://blogs.msdn.com/outlook/archive/2008/08/05/olc-beta-12-1-frequently-asked-questions.aspx

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, B. Domings asked:

| I hve been having problems w/ outlook off and on over the past month
| - esp Outlook Connector not working. (contacted MS online -- went
| around and around and it finally was a bit stable -- working
| sometimes/not always)
|
| BUT, yesterday 'automatic updates' installed Service Pack 3 and now
| Outlook won't wven open.
|
| Here are the messages:
| Event signature
| EventType : BEX P1 : OUTLOOK.EXE P2 : 11.0.8217.0 P3 :
| 480f95d9 P4 : MSNCON32.DLL P5 : 12.0.6237.1003 P6 : 47cc7a07
| P7 : 000ebcc1 P8 : c0000409 P9 : 00000000
|
| The following is included in this error report:
| C:\DOCUME~1\BARBAR~1\LOCALS~1\Temp\WER4f92.dir00\OUTLOOK.EXE.mdmp
| C:\DOCUME~1\BARBAR~1\LOCALS~1\Temp\WER4f92.dir00\appcompat.txt
|
|
| ANY IDEA where to begin??
 
J

JoeTM

Hello ALL,

This morning (8 Sep 2008) my Outlook 2007 with SP 1 stopped working.

It presents this every time I attempt to open it:

Microsoft Office Outlook has stopped working
Windows can check online for a solution to the problem.

-> Check online for a solution and close the program
-> Close the program.

It presents these problem details:

Problem signature:
Problem Event Name: BEX
Application Name: OUTLOOK.EXE
Application Version: 12.0.6316.5000
Application Timestamp: 4833a470
Fault Module Name: SpokeAddIn.dll
Fault Module Version: 3.3.1940.790
Fault Module Timestamp: 48879079
Exception Offset: 000bb679
Exception Code: c0000417
Exception Data: 00000000
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
LCID: 1033
Brand: Office12Crash
skulcid: 1033

Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409

Can someone help me?

Joe Murphy
 
B

B. Domings

I read the info on that blog site, but I don't get it.. What is the answer??
There is nothing there that is helpful.
Please explain?
 
J

Jack Greene

Someone in our office was experiencing the same problem. It was the result
of adding the "Spoke Toolbar" Apparently it conflicted with Outlook 2007.
Removed 'Spoke' and the problem went away.

Good luck
Jack
 

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