In which format is the template and in which type of setting are you trying
to distribute it?
The lack of detail in your post prevents us from giving us a more direct or
precise answer.
Include at least;
-your version of Outlook (Help-> About)
-type of mail account (POP3, IMAP, Exchange, HTTP, Outlook Connector,
Exchange, other...?)
-any errors in their exact wording as they are presented to you.
