Outlook throwing 'Access is Denied' errors when using My Documents shortcut

A

aJay

Hi,

I have a problem with a few laptop users which seems to be isolated to
Outlook. All the laptops are using XP SP2.

Our setup is such that the users my documents automatically maps to
a network folder - This works fine through explorer, but when trying to

access it via Outlook (save as an attachment for example), it returns
access denied and fails to open the my documents folder. This works
fine from other applications such as word.... The my documents folder
has offline caching enabled.

I had initially thought an update to McAfee VirusScan had solved this
problem, but apparently it hasn't.

Anybody experienced this problem and actually found a solution?

Any help would be appriciated.

Ally
 

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