Outlook tries to install something each time it starts

[Peter Afonin]

Hello,

I have Office 2007 Ultimate. I had to install also Outlook 2003, I've heard
that it's possible to run two versions of Outlook on the same machine (I
have Vista Ultimate). Aparently, I was wrong, at least it didn't work, so I
removed Outlook 2003.

Now every time I start Outlook 2007 it tries to install something. The same
thing happens when I send message for the first time. Also, this happens
every time I open Word or Excel file (but only if I click on the file
itself, when I start application first then open file - it's OK).

In the Event viewer I see messages like this (from MsInstaller):

Detection of product '{90120000-0030-0000-0000-0000000FF1CE}', feature
'ProductFiles' failed during request for component
'{2A799F3E-9097-4883-A4DC-8F01023B4251}'

Detection of product '{90120000-0030-0000-0000-0000000FF1CE}', feature
'ProductFiles', component '{6252B847-BADA-43D4-9252-E39767FA40A1}' failed.
The resource 'HKEY_CLASSES_ROOT\.pip\' does not exist.

Detection of product '{91120000-002E-0000-0000-0000000FF1CE}', feature
'WORDFiles' failed during request for component
'{0638C49D-BB8B-4CD1-B191-051E8F325736}'

Detection of product '{91120000-002E-0000-0000-0000000FF1CE}', feature
'EXCELFiles' failed during request for component
'{0638C49D-BB8B-4CD1-B191-052E8F325736}'

I've found some solutions by searching Google, but they didn't work for me.

I would appreciate any help on how to fix this (on top of this Windows
system restore feature didn't work).

Thank you,

 

[Peter Afonin]

Just found a good article about it: http://support.microsoft.com/kb/911682

But cannot change permissions to HKEY_CLASSES_ROOT\.pip.

Keep trying...

Peter

 

[Peter Foldes]

You need to be logged in as Administrator to have permission to change the string in the Registry.

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

Just found a good article about it: http://support.microsoft.com/kb/911682

But cannot change permissions to HKEY_CLASSES_ROOT\.pip.

Keep trying...

Peter

 

[Peter Afonin]

Thank you. Of course I'm logged on as Administrator. The problem is that it
seems that this key doesn't have any permissions at all, or I cannot see
them.

Peter

You need to be logged in as Administrator to have permission to change the
string in the Registry.

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

Just found a good article about it: http://support.microsoft.com/kb/911682

But cannot change permissions to HKEY_CLASSES_ROOT\.pip.

Keep trying...

Peter

 

[Peter Afonin]

OK, finally fixed the problem. I wasn't an owner of this key, so I had to
change ownership as well.

But to fix Outlook problem, I also had to do the same with
HKEY_CLASSES_ROOT\.pst key.

Thanks,

Peter

You need to be logged in as Administrator to have permission to change the
string in the Registry.

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

Just found a good article about it: http://support.microsoft.com/kb/911682

But cannot change permissions to HKEY_CLASSES_ROOT\.pip.

Keep trying...

Peter