Outlook Will Not Close

[Fred Yarbrough]

There has got to be some Windows Update patch that is causing our Outlook
clients not to shutdown. We have ~15 people who are running a mix of
Windows 2000 / Windows XP with either Outlook 2000 or Outlook 2003
installed. When you select Exit and Logoff from the Outlook menu, it will
just sit there forever without shutting down.


Any Ideas?

 

[Roady [MVP]]

Check your add-ins first and see if they need to be updated. Also check
whether you have uncradled your PDA before closing Outlook or your
synchronisation software will not let go of the Outlook.exe process;
http://www.howto-outlook.com/faq/outlookdoesntclose.htm

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Backup and Restore
-Create an Office XP CD slipstreamed with Service Pack 3

 

[Fred Yarbrough]

Nope! Removed ALL Add-ins and there are no PDA's or anything like that
attached. It is kinda weird that several machines are experiencing this
problem.

Thanks for the suggestion.


Fred

Check your add-ins first and see if they need to be updated. Also check
whether you have uncradled your PDA before closing Outlook or your
synchronisation software will not let go of the Outlook.exe process;
http://www.howto-outlook.com/faq/outlookdoesntclose.htm

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Backup and Restore
-Create an Office XP CD slipstreamed with Service Pack 3

-----

There has got to be some Windows Update patch that is causing our Outlook
clients not to shutdown. We have ~15 people who are running a mix of
Windows 2000 / Windows XP with either Outlook 2000 or Outlook 2003
installed. When you select Exit and Logoff from the Outlook menu, it will
just sit there forever without shutting down.


Any Ideas?

 

[Roady [MVP]]

Locate the srs-file for your profile and rename it to .old when Outlook is
closed. See if it works now.

If this didn't solve it; does it work when you start Outlook in safe mode?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Backup and Restore
-Create an Office XP CD slipstreamed with Service Pack 3

-----

Nope! Removed ALL Add-ins and there are no PDA's or anything like that
attached. It is kinda weird that several machines are experiencing this
problem.

Thanks for the suggestion.


Fred




in
message news:[email protected]...

Check your add-ins first and see if they need to be updated. Also check
whether you have uncradled your PDA before closing Outlook or your
synchronisation software will not let go of the Outlook.exe process;
http://www.howto-outlook.com/faq/outlookdoesntclose.htm

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Backup and Restore
-Create an Office XP CD slipstreamed with Service Pack 3

-----

There has got to be some Windows Update patch that is causing our Outlook
clients not to shutdown. We have ~15 people who are running a mix of
Windows 2000 / Windows XP with either Outlook 2000 or Outlook 2003
installed. When you select Exit and Logoff from the Outlook menu, it will
just sit there forever without shutting down.


Any Ideas?

 

[David B]

I am having the same issue. I have renamed the srs but
didn't solve it either. same result in safe mode.

-----Original Message-----
Locate the srs-file for your profile and rename it to .old when Outlook is
closed. See if it works now.

If this didn't solve it; does it work when you start Outlook in safe mode?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Backup and Restore
-Create an Office XP CD slipstreamed with Service Pack 3

-----

Nope! Removed ALL Add-ins and there are no PDA's or anything like that
attached. It is kinda weird that several machines are experiencing this
problem.

Thanks for the suggestion.


Fred




"Roady [MVP]"

in
message news:[email protected]...

Check your add-ins first and see if they need to be updated. Also check
whether you have uncradled your PDA before closing Outlook or your
synchronisation software will not let go of the Outlook.exe process;
http://www.howto- outlook.com/faq/outlookdoesntclose.htm

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Backup and Restore
-Create an Office XP CD slipstreamed with Service Pack 3

is causing our
Outlook

clients not to shutdown. We have ~15 people who are running a mix of
Windows 2000 / Windows XP with either Outlook 2000 or Outlook 2003
installed. When you select Exit and Logoff from

the Outlook menu, it
will

just sit there forever without shutting down.


Any Ideas?

.

 

[Roady [MVP]]

Outlook continues to run even when you've started it in safe mode?
Start-> Run; "path to outlook.exe" /safe

What is your version of Outlook? Do you connect to Exchange? Have you tried
the following listed here;
http://www.howto-outlook.com/faq/outlookdoesntclose.htm

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Backup and Restore
-Create an Office XP CD slipstreamed with Service Pack 3

-----

I am having the same issue. I have renamed the srs but
didn't solve it either. same result in safe mode.

-----Original Message-----
Locate the srs-file for your profile and rename it to .old when Outlook is
closed. See if it works now.

If this didn't solve it; does it work when you start Outlook in safe mode?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Backup and Restore
-Create an Office XP CD slipstreamed with Service Pack 3

-----

Nope! Removed ALL Add-ins and there are no PDA's or anything like that
attached. It is kinda weird that several machines are experiencing this
problem.

Thanks for the suggestion.


Fred




"Roady [MVP]"

in
message Check your add-ins first and see if they need to be updated. Also check
whether you have uncradled your PDA before closing Outlook or your
synchronisation software will not let go of the Outlook.exe process;
http://www.howto- outlook.com/faq/outlookdoesntclose.htm

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Backup and Restore
-Create an Office XP CD slipstreamed with Service Pack 3

-----
There has got to be some Windows Update patch that is causing our
Outlook
clients not to shutdown. We have ~15 people who are running a mix of
Windows 2000 / Windows XP with either Outlook 2000 or Outlook 2003
installed. When you select Exit and Logoff from the Outlook menu, it
will
just sit there forever without shutting down.


Any Ideas?

.

 

[Adarsh Atikukke]

Please see post related "Solution-Outlook not terminating/Outlook remains in system tray" dated 7/9.

Thanks,
Adarsh

Locate the srs-file for your profile and rename it to .old when Outlook is
closed. See if it works now.

If this didn't solve it; does it work when you start Outlook in safe mode?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Backup and Restore
-Create an Office XP CD slipstreamed with Service Pack 3

-----

Nope! Removed ALL Add-ins and there are no PDA's or anything like that
attached. It is kinda weird that several machines are experiencing this
problem.

Thanks for the suggestion.


Fred




in
message news:[email protected]...

Check your add-ins first and see if they need to be updated. Also check
whether you have uncradled your PDA before closing Outlook or your
synchronisation software will not let go of the Outlook.exe process;
http://www.howto-outlook.com/faq/outlookdoesntclose.htm

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Backup and Restore
-Create an Office XP CD slipstreamed with Service Pack 3

-----
There has got to be some Windows Update patch that is causing our Outlook
clients not to shutdown. We have ~15 people who are running a mix of
Windows 2000 / Windows XP with either Outlook 2000 or Outlook 2003
installed. When you select Exit and Logoff from the Outlook menu, it will
just sit there forever without shutting down.


Any Ideas?