Outlook will not start

D

dschwell

I have been using Office 2000 with no problems for some time. Recently the
Outlook portion has been freezing and will not open. When I close the splash
screen using Cont-Alt-Del I see that the program is not responding message
along side Outlook on the Close Program screen. I have reinstalled the
program several times and added all the updates, etc to no avail. I have
renamed the outcmd.dat file with no results. I cannot do some of the other
things suggested above because none of the menus can be activated from the
splash screen. Any suggestions will be greatly appreciated.
 
B

Brian Tillman

dschwell said:
Recently the Outlook portion has been freezing and will not open. ....snip...
I have renamed the outcmd.dat file with no results.
Click to expand...

Try creating a new mail profile.
 
D

dschwell

Thanks for your help but how do you create a new mail profile, remember I
cannot open Outlook.
Dave Schweller
 
B

Brian Tillman

dschwell said:
Thanks for your help but how do you create a new mail profile,
remember I cannot open Outlook.
Click to expand...

Control Panel>Mail. No Outlook opening required.
 
D

dschwell

Again thanks for your help. Did that with the same results Outlook not
responding on Close Program screen. Any other suggestions.
Dave Schweller
 
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