Outlook will not start

S

Smita Patel

Using Outlook 2002

When starting Outlook, the user receives the following
error message:

Outlook has encountered a problem and needs to close

AppName: outlook.exe
AppVer: 10.0.4024.0
ModName: outlib.dll
ModVer: 10.0.4219.0
Offset: 00037646

She logged onto another three W2K pc's with office XP but
they are also giving the same error message.

When logging onto a W2K PC with Office 97, this is okay.

She last remembered clicking on a link in an email message
before this started to happen.

Any advise, would be much appreciated.
 
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