Outlook with small attachments slow

[Paul Johnson]

Good Day All,

I am using Exchange server 200 and Outlook 2003 mail client. I have started
to experience with a single machine where all of a sudden reading emails
with attachments of any size, even 6k, slows greatly.

Just selecting the email item in the list takes at least 30 seconds before
the lower pane shows the body of the selected item. No other client has the
same problem even while this machine does. The problem seems to disappear at
some point and then returns.

The machine was connected to a 10Mbps switch so I changed to a 100Mbps
switch and Event logs reveal nothing.

I have disabled the Microsoft speech and text recognition feature but the
problem is still there. Can anyone offer some advice on
troubleshooting/resolving the issue?

Thanks,
Paul Johnson.

 

[neo [mvp outlook]]

Here are the 3 biggest reasons for slowdowns that I have encountered.

1) Disable the person names addin. (Tools > Options > Other tab)

2) If there is any antivirus product installed that integrates into Outlook,
the slowness might be from that product trying to scan the message and
attachment. Try uninstalling/reinstalling w/out this integration.
(Generally desktops don't need e-mail protection if an an exchange aware
antivirus product is installed on the server.)

3) Is the message in plain text and does the user have the option on to
remove extra carriage returns and line breaks? (turn this off as well)