A
Art
'Morning all,
I have an XP Laptop running Office XP and I'm having a
particular issue with sending to and receiving from AOL
accounts in Outlook.
Quick setup note: The laptop is on our network, the
Server is a Server2000 box using RRAS and all the other
workstations have no problem getting and sending to AOL
accounts. Only the particular laptop is having this
difficulty and I initially thought it might be some
blowback from the whole RPC and SoBig fiasco several
months ago, but both the laptop AND our network are free
from all viruses (etc.) and our firewall(s) are set up
properly and doing fine. He DID install SpamBlocker on
his machine, and I could see this limiting our INCOMING
AOL stuff but not outgoing (and I checked ITS settings and
nothing jumped out at me as being out of the ordinary).
I've exhaustively checked the SPAM BlackLists and we're
not on any of them, and neither is our ISP. We actually
went so far as to call AOL directly and -surprise surprise-
got a real-live human who did some checking on their end
and said, as far as AOL was concerned, we're clean. So
none of this seems to be a "blocking issue".
I then got to wondering if there is some rule or option
that Outlook XP has that would restrict AOL access and, as
I'm so new to the software, I figured I'd pop in here and
see if anyone's come across this in the past.
I'm also wondering if AOL uses a particular port that
our firewall is restricting (though I can't imagine that
their main mail service uses anything other than HTTP and
SMTP, but I certainly could be wrong).
Anyway, if anybody has any suggestions, I'd really
appreciate hearing them. I might just try uninstalling
Outlook tomorrow and reimporting his .PST file to see if
THAT helps.
Thanks in advance people,
~Art...
I have an XP Laptop running Office XP and I'm having a
particular issue with sending to and receiving from AOL
accounts in Outlook.
Quick setup note: The laptop is on our network, the
Server is a Server2000 box using RRAS and all the other
workstations have no problem getting and sending to AOL
accounts. Only the particular laptop is having this
difficulty and I initially thought it might be some
blowback from the whole RPC and SoBig fiasco several
months ago, but both the laptop AND our network are free
from all viruses (etc.) and our firewall(s) are set up
properly and doing fine. He DID install SpamBlocker on
his machine, and I could see this limiting our INCOMING
AOL stuff but not outgoing (and I checked ITS settings and
nothing jumped out at me as being out of the ordinary).
I've exhaustively checked the SPAM BlackLists and we're
not on any of them, and neither is our ISP. We actually
went so far as to call AOL directly and -surprise surprise-
got a real-live human who did some checking on their end
and said, as far as AOL was concerned, we're clean. So
none of this seems to be a "blocking issue".
I then got to wondering if there is some rule or option
that Outlook XP has that would restrict AOL access and, as
I'm so new to the software, I figured I'd pop in here and
see if anyone's come across this in the past.
I'm also wondering if AOL uses a particular port that
our firewall is restricting (though I can't imagine that
their main mail service uses anything other than HTTP and
SMTP, but I certainly could be wrong).
Anyway, if anybody has any suggestions, I'd really
appreciate hearing them. I might just try uninstalling
Outlook tomorrow and reimporting his .PST file to see if
THAT helps.
Thanks in advance people,
~Art...